Reviews for Panera Bread in Smithfield, NC
Ordered a Green Goddess chicken salad, got home the salad had no chicken. My husband ordered the steak sandwich and he had... minimal steak. They didn't have the bread needed for the first sandwich I ordered. Turkey sandwich & broccoli soup were thebest 2 things we got. $50 worth of disappointment. Definitely will not be back. Read more
I ordered a chicken chipotle avocado melt today and all that came on it was some chicken haphazardly thrown on it with zero... care. No other ingredients. I wish I had taken a picture of how bad it was. Most of the sandwich had NOTHING on it! The kitchenstaff and manager didn't care. No sorry or acknowledgement or accountability. When I asked the manager if my sandwich lookednormal to him he said, "well it's missing avocado" as if a little meat just slapped on bread with nothing else is normal bytheir standards. They did offer to make me a new one, but I couldn't wait as I had kids in the car. I was so frustrated with howthey responded (or lack there of) that I didn't even want it. As someone who spent 12 years in the restaurant buisness, this ISNOT good customer service nor how you respond to a customer. Also the bagged chips were stale. I've had multiple issues withPanera and won't be back for this mediocre, over priced food and apathetic service. ???? Read more
Disappointed in this location. Picture of my meal included - this is without eating anything. Ordered a Baja bowl for rapid... pick-up and received about half of one. Pic not included but got a ?premium? side that was half full at best. I?ve ordered thissame meal from other locations and received twice as much food. Will not be able to order from this location again. Prices forPanera are already high, I certainly can?t justify them for a meal that won?t even fill me up. Two stars because everythingstill tasted fine, even if there wasn?t much of it. Read more
If This Were my first trip to Panera it would have been my last. I was disappointed in the quality of my food. The store did not... have a pleasant smell when we entered. It smelled like old garbage. Even though the store wasn't busy they still got both of ourorders wrong. I had to request a clean spoon twice before I asked for a plastic spoon. It will be a long time before I return tothe store. Read more
I rarely have Panera but my friend and I went through the drive thru last night and I got a half deli turkey sandwich and a... charged lemonade. Paid $11.08. We get home and I bite into my sandwich and there is no turkey. I called and a really nicemanager said I could come by today and get a free half deli turkey sandwich and a free cookie to make up for it. Very nice staffbut I go to eat my sandwich and there is one slice of turkey on it along with a ton of lettuce and spicy mustard. The breadcrusts were so hard that I had to peel them off so I could eat it (I have braces and it hurt to bite into it with the cruststill on) and after the crust was off there was barely any sandwich left. Great food but the part least focused on is the meatin the sandwich it?s like you pay for everything else but the meat, the thing that gives the sandwich it?s name. I know it?shalf, but even two pieces would be better than one. Not mad! Just a bit disappointed. Read more
We've never eaten in a mediocre Panera Bread restaurant. Like the rest, this location is no exception. Good food, very courteous... staff and clean tables. We eat at this particular Panera Bread when we are in the area. The pizza is really good along with thesandwiches. Highly recommended. Read more
If you are looking for a sandwich or soup, Panera is a good option. Great staff. Touch screens to place your order. Quick... service and nice staff. Read more
I like this location and typically have a nice meal here. The restaurant is always clean and service is usually good. During... this last visit we did have to wait a considerable amount of time for our food to be prepared. We arrived before noon and thereseemed to be a lot of catering and pick up orders being placed. Read more