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Reviews for Starbucks in Smithfield, NC

Ingrid De paz 1 year ago
1

I will never come to this location ever again. It is so slow and even worst is their customer service. The so called manager is... so rude Not only she took my order but also got it wrong I think her name is Ellie.I hope she finds a different job, she is sorude. She handed all the drinks and she closed the window not knowing that I needed straws and napkins . I had to knock over andover on the window as she ignored me. So I called for help and thank god the other lady was kind enough to help me. I can?tbelieve she?s the manager (Ellie) they are suppose to help you not ignore you. Anyways never again will I come to this place itis so sad but true.???????? Read more

Deschelle Lincoln 1 year ago
2

I have ordered a pumpkin spice latte or white chocolate mocha with oat milk, NO whip cream, and NO foam, but unfortunately have... gotten my drink back at least 5 times with whipcream and foam. I enjoy Starbucks coffee, but I would like to receive what Iactually ordered. Its easier on me and I'm sure its easier on your employees. This store is one of my go-tos so I hope that youlook at this as something to improve on. Thank you. Read more

Kevin Kinsey 1 year ago
5

Starbucks here is amazing. They constantly have a drive through line around the corner and a full lobby. However, they are... always friendly and accommodating. I can't imagine working there when you really have no down time. The only reason I havethem a three on food is because it is all frozen food that goes into a quick convection oven and comes out like it come from amicrowave. However, it is not the fault of this store as that is their corporate menu. This store is amazing ....but superbusy! Read more

Bianca Mims 1 year ago
4

I went inside this location for 2 cold drinks and they came out very quick. Our barista was very nice and had great customer... service Read more

William Charney 1 year ago
1

Purchased coffee at drive through as I was traveling the interstate. The coffee was warm to the point I could stick my finger... in it and hold it there. Had to discard the cup as I like hot coffee not room temperature. Read more

Kristen White 1 year ago
5

These guys work so hard! Every time I go, I see the employees busting their behinds. I'm sure the amount of mobile orders they... get is ridiculous and the peak times are so busy. Despite the craziness, these guys still manage to do a perfect job on myspecial order coffee. Thank you guys for working so hard during this difficult time in food service! Read more

Michell Nichols 1 year ago
3

For what I like to order, it is not worth the higher price. I will say, Starbucks has a great sandwich selection. And the window... staff is always nice. I only do drive thru ;) I'll only be back with gift cards Read more

Rifet Bo?njak 1 year ago
1

Bad all around????not clean restroom or inside the store .ask for fresh Coffee ?? got oldest Coffee that I drink last 15 days... .Just not worth it Read more