Reviews for Arby's in Smithfield, UT
This is one of my favorite places to eat. The only reason I'm giving low stars is because there have been multiple times I've... driven up an hour or so before closing and have been turned away even though there is clearly employees sitting in the dinningarea doing nothing. Read more
I am generally quite disappointed every time I go to Arby's until they introduced the orange cream shake. I like it. However the... last time I was there two days ago although on the electric sign outside at advertised orange cream shakes, the disembodiedvoice at the order station inform me they don't serve that anymore but I have something with cinnamon in it. I didn't try thehush puppy fish strips either because I was so disappointed in the lack of shake after they advertised it on the sign outside Read more
Arby's they have the meats. And boy are they good. Love all Arby's everywhere. Tastes great, it was a little slower then some... but other then that it's a Great place. Read more
Only writing cause it was so bad chicken bacon Swiss had a chicken nugget instead of a patty and an extra one floating in the... bag, was cold and had probably been sitting for a long time. Smokehouse combo was also cold got to the window and they said theywere out of fries isnt a combo a sandwich fries and drink??????? . Not a big deal other than after I left I got thinking myticket was too much they charged me $12. 00 for the combo that wasn't a combo. Hopefully they will work on quality control. Read more
Slow service for only 1 other car in the drive through. Chicken patty and curly fries were definitely old and gross. If my... wait resulted in a fresh chicken patty and hot fresh fries, this review would have better. Read more
They were disheveled. And un organized. I asked them to leave the lettuce OFF my sandwich. They put lettuce on my sandwich. It... was good but obviously unorganized.???? Maybe because they were new. I D K. Read more
I never ever leave reviews. But my experience this afternoon at the Smithfield drive thru was so bad that I had to. During the... week the drive thru is OK. They are not super fast but deliver food at an acceptable speed. On the weekends that is a totallydifferent story! Today I arrived at 1:40 pm. I noticed that the cars in front of me were taking a long time with their orders atthe intercom. When it was my turn I understood why. I had to explain my order several times to the person. She kept repeating itback to me several times. She didn't know that they had apple juice as an option with the kids meals. I had to keep correctingher because the order was incorrect. After she finally got the order correct I moved up in the line. Each car in front of me waswaiting at the window for 10-15 minutes. My little kids were hungry and getting irritable. By the time we finally made it to thewindow they were crying. I paid and could see some of our drinks and kids meals next to the register. We then waited at thewindow our 15 minutes. The 2 workers that I could see looked young. The girl at the register was just tapping on the tablewaiting for food. The other girl was running around. Then the girl at the window updated me saying she had to go get anotherapple juice from the back. We finally get our food. I double check to make sure we got the 2 apple turn overs. I drive away andthen realize that I never received my drink that came with my meal. At that point I didn't care and was not going back. We didnot receive our food until a little before 2:20 pm. That is 40 minutes in line at a drive through that was not that busy!!! Iwas late to an appointment to meet a friend. I told her about my experience at Arby's. After our meeting she decided to go toArby's as well and get some food for her girls. She sent me a text later that she had been waiting for 35 minutes and still nofood! When she finally received her food she said that they forgot her chicken nuggets, gave her Read more
My husband and I ate lunch there yesterday, on the way into the building we noticed that there was stepped on snow that had not... been shoveled, it was very icy and slick. On the way out, my husband slipped on the ice which he was trying to avoid and brokehis finger. I have called four times to report this so that someone else won?t experience the same thing. No one will answer.Please shovel outside your front door! Read more