Reviews for McDonald's in Smiths Falls, ON
You have a certain team member who not only treats certain other members very rudely but also me as a customer. You go through... staff like nothing and maybe you should give your staff a lesson or video on how to be a decent human being before you have tohire AGAIN. Read more
I think I've only ever had bad service from this McDonald's location maybe once but it's always great it's always made well... serious is always good although they are always short of either ice caps or their new flavor of McFlurry like the kit Kat theother day they didn't have the kit Kat so I had Oreo Read more
It's McDonald's. If I ever have an experience where my order is correct the first time and my burger isn't half way off the bun... I will let you know. Read more
The food here is ok at the best of times. During the lunch or supper rush the food they serve me is rushed and half made. They... give out half full fries. The burgers are made with sause and condiments half on half off the burger. The burger is usually halfoff the bun. This place is very poorly run during rush times it seems. I don't usually eat McDonald's but when I do this is onelocation I will no longer order from. The service here has gone completely down hill over the past 2 years. Hopefully others arehaving better experience here. Update August 31 Tired this place again for coffee and food 5 months later. They are still thesame with poor service and coffee wasn't even stirred and tasted burnt. The food was rushed and poorly made. I had to go backfor missing items. Read more
The only food I enjoy here is the Fries . I love them. The fries have a very nice texture and taste that I don't find in other... fries. Other than the fries I don?t like the quality or the dietary quality of their food and that?s why I gave only 2 stars Read more
Not a great experience. The drive-thru line was super backed up and took forever. They didn't have/weren't able to serve many of... the items we asked for, even though they were advertising them. And then after all that, still had to wait on our order.Wouldn't go back to this location. Read more
My teenage son and I each tried the Grand Big Mac combo here for the first time this week. It?s definitely larger and more... filling. The restaurant was very clean, and the staff was courteous and friendly. The order came quickly with a short lineupduring supper hour. Pleased with this visit. Read more
Spent $15.02 on a Crispy Chicken BLT. The food arrived quickly. Fixing the sandwich in the box I found that the chicken patty... was disgusting looking. (See Picture) There was no doubt in my mind that it been sitting pass it hold time. Took it up to thecounter only to get a angry response from the older lady behind counter. Was told to sit down and a manager would come talk tome. Manager came out and gave me a anger filled line that the chicken was that way because of the cajun spice in the batter andit was perfectly fine. Problem it wasn't a spicy chicken it was plain. The sandwich was disgusting didn't finish it. So to sumup I paid $15.02 for a fry and pop. Not that McDonalds care but I won't be back anytime soon. Read more