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Reviews for Tim Hortons in Smithville, ON

Nicklas Persson 1 year ago
1

Twice walking away since it takes forever to order! Don't go there if you are in a hurry. Can't comment on the food since I... walked away. Read more

Sarah Kaiser 1 year ago
1

The worst Tim's ever It definitely could use new staff. I was the only one In line while 4 workers just stood around snickering.... I waited for over 5 minutes before asking if anyone is working. Then I just left without anything. Read more

Kerri Lee ?kerbear? Rose-Haist 1 year ago
2

The wait for a coffee is just unbelievable. If you think going into the restaurant will be faster than the drive thru you would... be mistaken. Great coffee. Just not sure if it's worth waiting 20 minutes for. Read more

Alyssa Pye 1 year ago
1

This morning I went to the tim hortons in smithville and ordered an everything bagel, toasted with butter, an iced capp and a... coffee for my mother and I. The coffee and iced capp were fine but the everything bagel smelled like cigarettes. It smelled likecigarettes all over the bun :( I was completed disgusted and had to throw it out Read more

Tomislav Gavran 1 year ago
4

Slow drive-thru, but that's mostly from locals ordering their groceries through the drive thru speaker opposed to going inside.... Hey, common sense isn't for everyone but the staff aren't to blame. They're actually very nice people. Read more

Bailey Wilson 1 year ago
1

Probably the worst Tims for wait times.i actually drove away without getting to order last time I visited. I was only the car in... the drive through and was never acknowledged via the speaker. Got frustrated and left. Orders are often incorrect/missingsomething items. The wait times are so horrendous that it?s not even worth going back & getting them to correct it. More oftenthan not the new employees lack any form of customer service skills and just shove your food at you without so much as a helloor good bye. They?re very cold and often have scowls on their faces. You can tell which employees have been there awhile becausethey?re are least nice and on it with the orders. Those employees are the ones keeping the place going for sure. It?s rare youget one who knows what they?re doing though. Not sure why this location can?t retain employees? They never have enough staff andit?s clear there?s something going on behind the counter management/or company wise. It?s just not what it used to be. Read more

Heather Riemersma 1 year ago
1

Could be the worst Tim Hortons that exists. Definitely top 10. They just cannot keep staff. Expect long waits even if there's... only 1 person in front of you. Read more

Chris Mc 1 year ago
3

I work near this Tim Horton's and occasionally stop for a tea or a breakfast. I have been there much more than often this week,... 4 times, and 3 of those times was given the wrong food item. 25% accuracy is not good for any business - please train yourstaff! After customers wait in a long line, at least give them the right thing! The staff on drive thru are friendly but ..... Read more