Reviews for Taco Bell in Smyrna, GA
This location along with several others around the are have gone down hill so bad since COVID they learned during this time they... don?t have to do anything they don?t want to they can blame everything on COVID. They close because they are to lazy to workwell before closing time. Food will be prepared wrong. I have caught them drinking beer at one location and just about trashed.I ordered the last night with mobile app it took my order and my payment then. I arrived and pressed the button on app to letthem know I arrived then pulled to drive up speaker I was greeted with sorry where closed. I drove to window saw no one butcould tell they had to be their because everything was out. After 10 min and having just called 911 to check on the employeesnot knowing if they had been robbed or something an employee finally came to the window said they where closed and I would haveto contact Taco Bell for a refund. I asked why the app took my order and payment then she said that she had no clue. I havetried calling the restraint for 2 hours no answer I have called the 1800 number been on hold 30min. Wrote this while on hold andjust got hung up on. Now trying to call back and the 1st call said hold time 10min cut off at 42min now second call said waittime 15min then after 6 min wait time said 25 min the main office must be the main problem teaching the stores to do as they do.Now my hold time is 45 min how does that happen Read more
Ordered Door Dash and the order was completely wrong. It was missing 3 items and 3 other items were incorrect. The items that... WERE correct were pathetic looking. Slapped together with barely any meat. How hard is it to read a screen and prepare what's onit?! And these people want $18/hour to do substandard work! GTFOH Read more
Their posted hours on Google were correct, my food was great, and ready quickly. Plus, the worker's were very friendly. This... location isn't even the closest to my apartment, BUT I will always be going back there for my late night Taco Bell cravings. Read more
The door said open until 2 am. I showed up at 12:30 am and saw three employees standing outside talking. They opened the door,... went inside, and locked the door behind them. Corporate should be notified about what?s going on. I?d put zero stars if I could! Read more
This is the worst Taco Bell I've ever been to. Employees will claim they're closed at random hours throughout the day. The... food is always prepared poorly. And for some reason half the time random toppings are added to items when they shouldn't bethere. Just look at this cheesy grodita crunch. Read more
Went through drive through about 2:30pm today for lunch and placed 2 orders. Both had the Chedder chalupa cravings box and the... 2nd order with a regular chalupa. When I got back to the office, I was not able to eat this as it was burnt beyond belief andwas not edible, as I was not able to go back to the store and get an edible one due to going on my lunch break at work, I justtrashed it. The non chedder one was edible. I had stopped going to Taco Bell for the lack of food quality, looks like I am notgoing back because the quality still SUCKS!!!!! Read more
Came to eat there and no AC and its 90 degrees outside. Bought my food and the lettuce was really limp due to the heat in that... restaurant. Feel sorry for the workers who have to work till 4am. The food really has gone way down lately .Its not the same toomany items on the menu that have to keep up with so the food quality has gone down. Just went there today Oct 8 2019 my crunchwrap only had a head of lettuce in it my burritos I ordered didn't have sour cream that I got charged for. Very disappointed ??. Read more
The staff and management are so so awesome!!! Yall are doing great keep it up! My family and friends just left because I let... them know...GO THERE!!:LOL JEREMY IS A GREAT MANAGER ILL PROBABLY BE BACK WITH MY NEPHEWS FRIDAY AFTER FOOTBALL GAME SMH. THEYARE GOING TO SPEND MY MONEY THE BIG WAY??????? Read more