Reviews for Jimmy John's in Snellville, GA
DO NOT WASTE YOUR TIME AT THIS PLACE!!! I ordered an Italian sandwich to go and when I got home it was turkey and literally was... completely different from what I told/paid them to make. This new ownership is a disaster. This is the last time I will everspend money at this place. Plus on top of all of this and I was the only one at the register waiting to order and it literallytook me at least 10 minutes for anyone to get my order because they were so worried about the health department who had justcome in to do an inspection. Read more
The customer service wasn?t the best, the sandwich with decent, I probably will not return. I?ve never been to an establishment... where I can?t make adjustments to my sandwich and I have to order exactly what is on the menu, I doubt that that?s what it trulywas but unfortunately for me I didn?t have the most accommodating person making my snadwich. Read more
A little disappointed. I believe young lady who prepared my sandwich was new, my sandwich was not made well, fell apart when I... opened it, very little avocado on it, and I had to ask if i could get a bag for my sandwich. She apologized. I hope next time itwill be better. All the employee were very friendly and attentive. Read more
Freaky slow. I usually order once a week delivery. Now they only have one driver at lunch. I live a mile from the store and work... from home and can't go pick up. I'm waiting 40 minutes now since order said out for delivery. Don't tip until you receive yourorder. At this rate I hope I get my food by dinner. ETA: five months later, tried them again. AGAIN, 30 minutes after onlineorder, had to call in. Been told the driver would be out with it in about 10 minutes. I live 1.5 miles from the store. Doyourself a favor and just order in store from this joint, if at all. Nothing has changed. Read more
This particular location has slipped in stars lately. I eat at the Snellville location frequently. The last few times I?ve been... in they have been out of turkey?two weekends in a row for me. Not sure if there?s a turkey shortage, who knows. Today the icemachine is broken. As of late the place has been dirty. I left and won?t be back to visit the Snellville location again. Read more
So I consider myself still a Jimmy Johns newbie... I was first introduced to Jimmy Johns APPARENTLY when they had a seasonal... special, the chicken wrap, which I got often. Today, I decided to stop in and get the chicken wrap, andddddd I didn't see"chicken wrap" anywhere on the menu, on the signs, so I ask the very abrupt cashier, "I am trying to find the chicken wrap".Cashier, "We don't sell chicken". Well of course I think, well of course you do, because I've purchased a chicken wrap severaltimes... Well long story short, I am rushed through ordering a lettuce wrapped Italian meat something... I figure, I like theingredients, can't go wrong with lettuce. Wrap was good, nothing spectacular that I can't get anywhere else...and with muchbetter customer "some-service"! And I think I learned the cashier was "the manager".... This is where customer service, or lackthere of, is headed.... Read more
Got a sandwich last night right befire closing so maybe that's why there was only 1 tin layer of ham on my sub!! Ate a section... today and was so disappointed! I'm going to call today when they open. They are new to me but if this is how they make asandwich regularly it's my last time! Basically a bread sandwich and that was hard on the bottom! Read more
Be prepared for a minimum wait of 20-30min for a single sandwich even if you order ahead and already waited 20min before going... to pick up. What happened to this place? The sandwiches used to be made better and the service was much faster. Read more