Reviews for The Artisan in Snowmass Village, CO
Very convenient Hotel restaurant however they are severely understaffed. I arrived at 5 p.m. and had to flag down a waiter what... you doing to order before happy hour was over at 5:30 p.m. I also ordered a dinner special that was burger and fries with aglass of wine that was the Monday night special. The happy hour finishes at 5:30 and the dinner starts at 5:30. My check wastime in at exactly at 5:30 but the restaurant manager said he cannot not offer both promotions because they happy hour ends at5:29. I pointed out that I was waiting for half an hour before I could order but he says that's their policy it's not ringingthe Happy Hour end at dinner promotion at the same time although that is not what the menu says. Great live entertainmenttonight and again great atmosphere but extremely poor customer service. Recommended for convenience but not for customersatisfaction. Read more
This was the restaurant for our hotel. I had breakfast here each morning. They had decent variety. It was done well with good... service. However, all my coworkers went for dinner one night (six of them) and none of them enjoyed their overpriced dinners.Two in the group ended up sending back their tough steaks. Read more
Quaint restaurant with good food! Located inside a small Hyatt affiliated condo hotel. The very fragrant hanging flower pots on... the balcony of the outdoor patio was a very nice touch! It transformed the place. Read more
Dinner here was ok. Serving staff was great, food ok. Gnocchi with salmon was average. The bacon from the Brussels and Bacon... side was the tastiest part of the meal. Good portion sizes Read more
The service was great, which is why I feel bad leaving only two stars. The food on the other hand was less than mediocre. The... wife got the spaghetti and she says mine is better, I am no cook. Again, the service ways great this is nothing on our waitress.I got the steak, again tasted more like airport food than mountain town food. Read more
Breakfast was great. Even with Covid, service was fast and friendly. This was one of only a few places that was open during... our visit. Fall is a great time to visit and leaf peep. Read more
Not good at all. The spaghetti was below average, tasting like something you’d eat in college. My husband had the pork chops... and they were incredibly salty - too salty to eat at all. Unfortunately this was one of the only places open for dinner inSeptember when we came, but there are much better hotel restaurants (Limelight’s is good). Disappointed given the town it’slocated in. Read more
My husband and I, who have lived here for 45 years, have been through all the stages of the Artisan in Snowmass. I just got two... “to gos” of our favorite - the trout. Yum, this is like I cooked it at home only better! Because it has been super bowl andvalentines weekend plus doctor’s visits, we have got several to go items this week from different restaurants. This was by farthe best, even though other restaurants rate better. The great restaurant we chose in Basalt on Thursday night was - like thesack was empty when we picked it up. There was not much food in the sack at all - no presentation. This sack was full of goodnutritious food with great presentation, and I cannot tell you how we appreciated it! Read more