Reviews for McDonald's in Snyder, TX
Probably one of the absolute worst McDonald's I've ever been to. We waited 25 minutes outside for our curbside order and another... 10 minutes inside. People seem completely confused and unorganized and the restaurant doesn't even appear busy, except for allthe disgruntled customers in line. The manager asked if we wanted a refund then we wouldn't get any food, even after waiting for30 minutes plus with hungry kids in the car. It's absurd that McDonald's can't figure this out. Horrible, awful, would notrecommend even if you're starving Read more
According the managers (Heather), the owner operator is cheap and does not care about customer service - only making money. ... Stated that he has five stores and is working on getting his sixth. I drive 30 minutes to get here for their playground, friesand ice cream. Yesterday, the issue was NO ICE. Heather told me the entire town was out of ice, which was a blatant lie. Isuggested that she get ice delivered from the grocery store located in same parking lot. She told me that the owner could notAFFORD to purchase $100 for his products and customers. Unbelievable that the owner expects 100% payment with 90% product. Iasked Heather the reason for the ice cream machine often being broken. She took offense to this and started ranting that I madea false statement. She asked her employees and they told her that in the past two weeks he machine was DOWN at least 12times. Heather made a scene and implied that I was arguing with her, but I was simply asking her questions. She told me hermanager was Pamela Brown - I do not remember exactly. I asked for the owners name but she refused to give it to me. My smallorder took 25 minutes to complete. I asked about a discount - it was denied. I asked the reason it took 25 minutes to completemy order. HEATHER stated it was my fault because she controls the employees on when to complete the order - so since she wastalking to me, all production stopped. Customers started coming into the restaurant because being in drive through line hadtaken 25 minutes. One customer ordered an ice coffee; they NEVER informed her that they had NO ICE. She walked out withoutorder. I take the kids here for the playground, fries and ice cream. I certainly did not anticipate a debate with freakingHeather Manager who literally shoved her work schedule in my face to prove she works there full time for 5 years. Every time Ivisit, everyone looks at me but does not ACKNOWLEDGE me. I usually need to ask for help. The employees Read more
The service was horrible I waited 10 minutes for someone to take my order! Then when I got my order the fries were way to salty.... I couldn't even finish them.. I was very disappointed and won't make this mistake agin! Read more
Cashier kinda was upset because I had ordered a meal with lg unsweet but the window person had taken it down as med. Then she... proceeds to say oh it don't matter it's all 1.00. well ok why bring it up. My nuggets were cold. The only good thing was myfries were hot Read more
I was in line for 30 minutes and they still did not have my order ready when I got to the pick up window. They told me to pull... up and they would bring my order out. I waited 5 minutes then went inside. They told me that they were waiting on the fries. I had not ordered fries and my food was sitting right there. Not good, McD! Read more
Took me 15 minutes to get my sausage biscuit, coffee, and a tea. I mobile ordered and had to walk in to get it! This is the... THIRD time this has happened. Last time, I didn?t even get my McDouble and waited even longer. Saw 8 cars drive off with theirorder before I finally went in to get mine and employees were even on their phone while no cars were in line. Swore I wouldn?tgo back, but here I am, writing this review. Will never go back after this. Absolutely ridiculous! Read more
The nuggets were soggy and didn?t receive the sauce, why even ask if you won?t put them in the bag? My friend didn?t get their... frappe. The stores not even busy these actions are inexcusable by any accord. Read more
Worst customer service ever very rude an didn't apologize turned off mic an ignored us an let 5 other people proceed while we... waited An then she so arrogantly said there was nothing she could do about having us wait in line 30 min . We left an I can'twait til the others are open because I'll be sure not to ever return there . Due To Their Ugly Behavior We ate Diego's BestBurritos & Menudo in Town . Read more