Reviews for Chick-fil-A in Solon, OH
Used drive through option. My daughter liked her spicy chicken sandwich. I found it too spicy for my taste. The fries was good,... fresh and hot Read more
Service has been slowing down at this location. The staff are always very polite and friendly, but the last couple times I've... been there, there's been times where the line literally just didn't move for long periods of time. My food was at least hot thistime, my order is always correct. Read more
I placed a catering order to feed 9 people for a company meeting in Solon, OH. The Solon location took the order promptly.... However, on the day of the delivery, salads had no dressing, and wraps had no dressing. When I called the location to ask forthese items to be delivered no one answered. I called 6 times. I then called the catering line twice. The first time, the man Ispoke to said I had to hang up and call the location even though I told him I had called 6 times prior. The second time I calledthe catering line.. the man said he would transfer me directly to them. Before confirming the call actually transferred he hungup... the call never transferred. I had 3 people out of 9 not able to eat their food because the proper items were notaccessible at delivery. The delivery person did not confirm everything was there and simply left the receipt on the table andwalked out. My company will never order from chick-fil-a again. A company should be able to right their wrongs, promptly. Read more
One of the better Chik-Fil-A's in the area. Food and service and both consistently good. Only complaints I have is sometimes... on larger orders they miss a lot of the condiments/sauces. But otherwise the orders are always complete food wise. Read more
Great food, everything was hot. The staff doesn't seem to communicate well with each other to work as a team vs individuals so... our order was wrong on many levels. The staff was very nice and quickly fixed the issues. I love that this location has outdoorseating with umbrellas. I wish the location near me had that. They could use some tall bushes to separate the eating area fromthe drive through though. Read more
Always so friendly! and the female manager on Thursdays was just amazing. I had forgotten to get some cookies with my order and... I had asked to add it but it turns out she couldn?t take money at the pickup window so she offered to cover it herself. Tried topay her with cash and she still wouldn?t take it. Top notch service she could?ve easily just told me to go back around but shechose a simple act of kindness. Made my whole day. Read more
Always clean and fast, the kids also like the play area which is air conditioned, perfect for hot summer days. Good rewards with... the app. Read more
They gave my sandwich without the top bun. Didn?t see it until I came to home. They don?t answer calls and no one cares to... return the calls to make it right. Can?t believe the arrogant customer service of this preachy chain. They don?t really mean ?mypleasure? when serving someone who is not ?them?. The girl who took the order misspelled a simple name and made it sound veryweird. Really sick of these microaggressions. ???? Read more