Reviews for Dunkin' in Somers Point, NJ
The coffee is always delish! The staff always friendly and cheerful. And they always apply my senior discount even when I forget... to ask. Read more
I order on line ,when I got there my stuff wasn?t ready yet and almost gave me the wrong order , so I was asked to park so I... was like ok , to remind u it was a online order so when I finally got my food I told them my coffee was missing , the lady waslike I don?t think u had a coffee , I was like yeah as u can see on my order I had a cappuccino with it so she want back todouble check and there it was , so I spend a total Of 20 mins on the drive tru Read more
They have a lack of staff at this location. But very nice and considerate they are. I got a free donut because I waited a little... while then it was supposed to for my coffee. But good service otherwise Read more
The kid who waited on me was so nice. Had the memory span of a house fly, but was sweet. I got the wrong coffee, but what the... heck. It was good anyway Read more
They'll steal your credit card info and wont even make your drinks right. Iced Lattes without any espresso 50% of the time.... Uncooked bacon. Nobody cares here. I don't go here anymore. Shame on me if I do. Read more
I never really leave reviews and I never had an issue with Dunkin on 411 new road but I feel this situation needs... acknowledgement. I forgot to send my order on the app and the man I guess who must be the manager (big white guy, he was wearinga red sweater, masked up) addressed me at the window. I understand it?s busy. I made a mistake but just like everyone else I amin rush myself and I forget. This man was so unpleasant in the way he spoke to me and the way he spoke to his staff member wasdistasteful and very disrepectful. Right before I drove away he sarcastically yells out ?Have a great day? which was absolutelyunnecessary. This man has 0 customer service skills and lacks professionalism which is something you unfortunately can?t teachpeople. I really hope his management team reconsiders who they want working with customers. (Just an FYI, when someone mentionsthat they have an online order and you ask their name and tell them to drive up knowing you don?t have it...This is somethingthat can be addressed right then and there and I could have easily placed my order at the drive-thru and this situation couldhave been avoided.) Read more
The 2 morning guys that work mostly everyday always get my cafe perfectly!! Im so picky and get a Small regular but in a meduim... cup and they never complain! I think there names are Chris and Marcus! Keep up the good work guys!!! Wish all dunkins were thesame!! Read more
All the DD's get slammed these days. This one is no different. Whether slammed or not,the staff is awesome and they get you... going as quick as they can. Read more