Reviews for Jersey Mike's Subs in Somerset, MA

Got to Jersey Mike?s in Somerset and the line was to the door. The staff handled the rush efficiently. They were also very... respectful. I was shocked at how quick the line moved. We did have to wait a little for a sandwich that was being grilled (whichis to be expected) but they stayed on top off it and were gracious. Read more

Today I had excellent customer service given to me by GUI, Lexi and Issac ! The store had made a mistake previously and had... corrected the discrepancy today for my Vavo and myself ? she just recently had heart surgery and was craving Jersey MikesItalian subs, you made her day today ??! Thanks again! Sincerely , Jocelyn , Connie?s granddaughter ?? Read more

I?m only giving one star because I cannot choose less. They call the wrong name, but I can see it says ?Carrie? (not Kerri but... it happens) kid yells for Cory. I can see it matches the same receipt they gave me, and the young girl with blue hair , whokeeps touching her blue hair with the same gloves she making sandwiches with, says the sandwich isn?t ready. 15 minutes go byI?m still standing there, another young girl comes over and asks what I?m waiting for. I said the bag right there that saysCarrie but she, pointing at blue hair, said it?s not ready yet. Girl picks up bag and boom, must have been magic, becausesandwich magically appeared in the sealed bag. The 4 ?kids? working definitely need adult supervision. Terrible customerservice but again young kids with no clue. Read more

I?ll never go back there again. Staff were far more interested in eating the food then making it. I asked for a Turkey Bacon and... Cheese and some how they make me a steak and cheese? Guess that?s what happens when you dye your hair too many colors. Youbecome Incompetent. Read more

"J" was too busy chewing the mouthful of food to take my order. She needed to swallow then ask me then repeat the question... again. The "manager" told her not to worry that I asked her name. Clearly, nothing has improved since they were previouslyaccused of eating behind the counter while working. 8.17.22 @ 8:05. Read more

*Updated review My subsequent orders from here have been great. Directions followed and always ready when I get there. One of... the few locations who actually drown it in oil and vinegar as requested. It?s definitely overpriced. But it?s a nice change whenyou want a grinder from somewhere other than the local pizza joint. * pro tip: order on the app for free points which add up tofree sandwiches. At $16+ for a large, this definitely helps! Old 3 star review: I order jersey mikes way more than I should. Iwas excited when I learned there is a location closer to my house so I don?t have to pay for delivery. My first order from thisplace this morning was disappointing. I picked up in store, everybody was friendly and my order was ready when stated. But twoof the sandwiches I ordered with no onions. They both had a ton of onions on them which were difficult to pick off since they?remixed in with the lettuce. I also requested lots of oil and vinegar on both sandwiches and there did not taste like any extrawas added. Read more

Jersey Mike's subs, hot or cold, are delicious. So many size choices and varieties too. They have busy each time we go but... handle the process well. The points program is great. Who can beat a free sub? Love the charitable work they do too. Read more

When I tell you this THE BEST JERSEY MIKE?S LOCATION??These employees know how to make their subs ????. I love how they go above... and beyond and THINK like the customer. They must put a lot of love into making these sandwiches because they never disappoint.If you?re looking for a sub to hit the spot , THIS THE SPOT?????? The ONLY constructive criticism I would give is they shouldwork on their pick-up/ delivery orders. When they?re really busy they can get really sloppy and careless when you?re notwatching them make your sub. Being able to perform during high volume is the only thing I would like them to work on because noteverybody can walk inside and watch them make the sub properly + neatly. But the staff are always laid back and inviting. I havenothing bad to say about them at all. Whoever management is EXCELLENT team you put together ?? Read more