Reviews for Dunkin' in Somerville, MA

Worst Dunks I have ever been too. The staff difficult. It?s filthy. And even when ordering through the app it takes 15 min for... your order. Read more

I don't order often from this Dunkin', only when I'm desperate. I always do a mobile order. This is the 2nd or 3rd time I've... done the mobile order to this location. Every time, the espresso drink I order is just iced coffee watered down with a ton ofice, cream, and sugar, and not the drink I wanted. Take the time and get it right the first time. Read more

Not a clean right is very nasty ???? I don?t recommend if you care about your self! They should close this place

Hard pass, especially since there's a starbucks right up the street and they're about the same price. The reason? I live up the... road; for a long time me and anyone I've lived with have joked that this Starbucks is cursed to only hire people who get orderswrong. I'd say that *maybe* 20% of the orders are actually correct. Since the start of COVID, not only are they allergic togetting orders wrong, but I think I have seen an employee correctly wearing a mask once. Not to mention their staff is aconstant carousel. Each time I step foot in there, there's someone new I've never once seen before, ready to get my order wrong. Read more

This location does not allow you to use your dunkins rewards or coupons, they will not honor any deals that they clearly... advertise on their walls & they will over charge you if you don't pay attention to the prices & if you bring it to themanagements attention they just say the register is broke. They have new employees literally everyday and half of them areburnouts who continuously forget items that you paid for. I have had to go back so many times in the past 2 months for themforgetting parts of my order. There employees suck & the way they conduct business is disgusting Read more

I love this Dunkin. Visit it regularly the service is fast and friendly. There is however an employee who goes by the name... Swastika. That's not a joke. Good for a laugh and she's not German of you were wondering. Read more

I love Dunkin' in general, and this one happens to be on my route, but alas, I can't stop here for coffee anymore! For some... reason their coffee lids are terrible. The lid actually slopes inward, making it impossible to drink while driving. Never seenany lid like it, even at other Dunkins. Two stars, only because the ladies behind the counter are so nice. Read more

They were happy to take my money for coffee but were unable to give, or even sell, me a cup of water. Also, they do not... participate in dunkin specials. Manager seems to have no training and little natural ability in customer service. On a separatevisit to the location The manager basically held an attitude of, "no we don't participate in that Dunkin promotion, next in lineplease" Read more