Reviews for Starbucks in Soquel, CA
Ever since Fernando the manager left, it has gone downhill honestly... By far my least favorite Starbucks out of all... Their... mobile app is constantly turned off just about everyday, almost all day on weekends... The manager leaves in the morning anddoesn't come back to turn it on is what an employee said to me.... Read more
Fast and friendly service. Same vibe and ambience as other Starbucks. Huge parking lot, so parking is not an issue. Order ahead... on the app and have it ready for pick up. Read more
Always seems busy but service is fast. Outside tables could use a little more attention though. Was in and out quickly (ordered... online). Read more
I been going to Starbucks for more than 5 years now. Whenever I ask for extra caramel on my drink they put a good amount that?s... normal. The extra is usually saying you want it as a drizzle. I have NEVER experience this before. They put almost half of mydrink full of caramel. It?s about 1/4 full of caramel in the bottom and it difficult to drink out of it because of the caramelthat?s in the bottom. I did not want to complain and make them remake it because of the whole situation with COVID-19 but Idon?t think this is right. This place needs to be more aware of their descriptions on the sticker. Especially, when makingmobile orders since that?s the only way to order now. Read more
It's that time of year where all the holiday drinks are in. My favorite is the chestnut praline latte made with breve and an... extra shot. This location has a friendly, cheerful staff. Don't forget to order a Puppucino for your furry companion-its freeand every dog deserves a little whip cream ???? Also the grilled cheese sandwiches are fire, they're so freaking tasty!! Read more
The store was clean and the staff were courteous. However my drink was only warm and I had ordered a white mocha with three... shots. Starbucks had never given me a warm drink before so I was surprised! I'll definitely check my drink next time before Igo. Read more
This location is always speeding and customers are quick, in and out. Everyone is wearing a mask, customers included and keep... 6ft distance. Eggs bites, bacon and gruyere, are delicious!! Read more
I don't go to Starbucks regularly since 2018 when they got my order wrong every single day for one whole week straight. I run a... business so I am hyper aware of details. I repeated my order twice because the girl said did I hear vanilla? They always addvanilla even when I don't say that word. The girl got annoyed and possiblly left my lid totally 100% completely off ON PURPOSE. I even tipped a $1, just because I saw it was busy and appreciate their having to deal with nasty people. Its not much but asI explained to the young lady when I walked in to tell them that details matter. I don't blame the individual if she did it onpurpose but I blame Starbucks and other corporations that produce robots with the IDGAF attitude. The employee gas their rolebut STARBUCKS Ultimately creates these situations. Something to learn about how we are being pitted against eachother in manyother areas of life. Read more