Reviews for Ben & Florentine in Sorel-Tracy, QC
(Translated by Google) I ask for the dish of 2 toasts with salmon and guacamole, the waitress tells me that my avocado is too... ripe. I ask to replace the avocado with cheese and I am told that she has to charge me extra because the cheese costs more thanthe avocado worst joke I have ever heard in my life and she suggests to me to eat something else if I don't want to pay theextra!!! Is it your fault that there is no guacamole??? Outraged it was my boyfriend who agreed to pay the extra rather than Ijust decide to leave the restaurant, it's unheard of and in addition I was treated to an eggshell on my plate, the worst serviceever! !!! (Original) Je demande le plat de 2 toast avec saumon et guacamole la serveuse me dit mes avocat son trop mûr. Jedemande à remplacer l?avocat par du fromage et on me dit qu?elle est obligé de me le charger en extra car le fromage coûteplus cher que l?avocat pire blague que j?ai jamais entendu de ma vie et elle me suggère de manger autre chose si je veux paspayer l?extra!!! C?est tu de mon esti de faute qu?il y a pas de guacamole??? Outré c?est mon chum qui a accepté de payerl?extra plutôt que je décide juste de partir du restaurant c?est du jamais vu et en plus j?ai eu droit à une coquille d??ufdans mon assiette pire service ever!!!! Read more
(Translated by Google) It is completely deplorable to see the poorest service this morning. For starters we were treated to a... cold waitress without a smile. No interest in customer satisfaction. At no point did she make sure we enjoyed our lunch, nocoffee filling. The service was slow. The quality of my lunch left something to be desired. To my comment on thenon-satisfaction of my plate, I was entitled to silence. Although the quality of the plates is not up to the waitress, it is herresponsibility to ensure that they are presentable and satisfy her customers. Unfortunately I was not treated to restaurantservice this morning. (Original) Il est complètement déplorable de constater le service des plus médiocre ce matin. Pourcommencer nous avons eu droit à une serveuse froide sans sourire. Aucun intérêt pour la satisfaction de ses clients. À aucunmoment, elle s'est assurée qu'on appréciait notre déjeuner, aucun remplissage de café. Le service était d'une lenteur. Laqualité de mon déjeuner laissait à désirer. À mon commentaire sur la non satisfaction de mon assiette, j'ai eu droit à unsilence. Bien que la qualité des assiettes n'en revient pas à la serveuse, il est de sa responsabilité de s'assurer quecelles-ci sont présentables et satisfassent à ses clients. Malheureusement je n'ai pas eu droit à un service digne derestaurant ce matin. Read more
Great staff, great food, I highly recommend as a brunch/breakfast option. Were not intimidated by allergies.
Ben&flo is exactly what you expect good choices, good service and quality food for the most part.
Always delicious and service was excellent!
Has Health Choice in their menu.
Quick service, delicious breakfast. The staff is polite and dedicated.
(Translated by Google) Usually we really enjoy eating at Ben and Florentine. However, the service was very slow. It was a long... time before the waitress came to take our order and it was a long time before we received our dishes. Our meals however wereexcellent and it is believed that the slow service may have been due to a lack of staff. (Original) Habituellement, nousapprécions beaucoup manger au Ben et Florentine. Cependant, le service fut très lent. Ce fut long avant que la serveuse vienneprendre notre commande et ce fut long avant de recevoir nos plats. Nos repas furent toutefois excellents et on pense que leservice lent était peut-être dû à un manque de personnel. Read more