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Reviews for Papa Johns Pizza in South Bend, IN

Lucinda Reese 1 year ago
1

If you can avoid this location, please do! Customer service is horrible, and the cinnamon dessert seemed like it had sat under a... heat lamp for days. It was so hard we had to use a knife to try and get a piece apart. Rather than have it delivered from thislocation, I?ll drive to Mayflower to pick up next time. Very different experience! Mayflower team, please show your fellowPortage location how it?s done! Read more

Emerald Copeland 1 year ago
1

Only store that delivers in my area and then is only open according to their website between 4-8pm but online ordering can only... start after 5pm. Just a joke tbh and the more restaurants do this kind of stuff post covid I?ve ultimately stopped going tobecause no one has time to guess if a business might be open or what their hours are. Such a shame used to order here for years. Read more

Scott Gingerich 1 year ago
2

Mediocre at best. Ordered today for lunch after shopping so we wouldn?t have to cook when we got home. Many areas of the pizza... had no cheese covering the sauce. Not terrible but whoever made it you could tell they couldn?t have cared less. Read more

Sean Poyser 1 year ago
1

This location only does DoorDash most of the time. You never know when they are open. A shame really we ordered from there a... LOT. No other closer PJ's cover the delivery area during their random closures. Read more

Amanda Arnold 2 years ago
1

Tonight I ordered delivery. Delivery was good until i got the pizza. Both pizzas were undercooked and still doughie. When... calling I was told this was impossible was not offered an apologize or my money back or another pizza. Read more

Terry Cowman 2 years ago
1

We ordered 2 medium specialty pizza at about 5:55pm. They said it would be 30-35 minutes. I show up at the store just before... 6:30. Said it would be 15 minutes. They said they would bring them out when they were ready. I thought my wife had paid for themover the phone. So at 6:45 when they came out with no pizzas and said I owed them $36 I was a little surprised. I gave her mycredit card and paid the bill. Finally at 7:17 they brought my pizzas out. Not sure what happened but that kinda service don'tbring the customers back. Read more

William Roy 2 years ago
4

Initially, these folks went out of their way to take care of a special request. Amazing desire to serve people. Thankful for... Donna, who took the order and unique request. Update. After almost two hours the amazing Donna got in the car herself anddelivered the pizzas herself due to low driver staffing. Donna was the redeeming quality in this transaction. Read more

Ethan Fletcher 3 years ago
1

We've ordered Pizza many times over the last three years from this location and more times than not it's been either bad service... or something wrong with the pizza. Many times it's both. Today was the last straw and I absolutely do not recommend orderingpizza from here ever. We asked for the pizza to be left in the door step and it was not. We ordered peppers and got enormousslices of pepper thrown on the pizza that no one in their right mind would eat and there were onions on the pizza which we didnot order. If you like playing a guessing game with whether you will have a good or a bad experience, this is the spot. Read more