Reviews for Papa Johns Pizza in South Bend, IN
Fantastic service, and the pizza is always prepared well!
This is the third time I?ve placed an order from this location and never received my order! Then when you finally get someone on... the phone they always sorry they can cancel the order after waiting hrs for them to never show up! Read more
Same old papa John's..good food they are a good staff..problem is getting delivered. No drivers they will use door dash etc..not... a papa John's problem it's NO one wants to work anymore.. Read more
My sweet mother ordered me and my girlfriend a square cut pizza with extra pepperoni and some cheese sticks, we waited for over... 2 HOURS for it to get there and the order was wrong! And I called back asking for a refund after being hung up on earlier andthey denied several times that the order wasn?t wrong when it was. Horrible customer service I?ve ever seen at a pizza place.I?d rather eat the bottom of a trash can than eat any more pizza than this papa Johns (especially this papa johns) these clownsneed to take a customer service lesson because it seems like I?m not the only person who is mistreated. If I could give 0 starsI would. Read more
Placed an online order and forgot to order extra cheese cups. Called the store immediately and they would not let me add them to... my order. They said I would have to place another order and pay an additional delivery fee. They could not guarantee they wouldcome with my original order. They may come seperate with a different driver. REALLY???? For cheese cups? I then said to cancelthe order and I would just place a new order. They said they couldn't do that either. Wow!! Customer service at its finest. Iwould understand if I wanted something for free or if I wanted to add a pizza to my order, but cheese cups no thank you papajohns. I will think twice before ordering from this store again. Read more
Depends on who is working! Went on a busy Sat, tasted perfect. During the week, was not busy but food was sub par. Not worth the... elevated cost for a 2 topping pizza. Navigating the online promotional offers is a nightmare! Read more
Ordered about 20x in 2020 & never had a bad pizza nor a bad delivery! They feel like family now lol. For reference: An Xtra LG 5... topping $15 deal is 3 days of dinner for 1!! Thank y?all for yo service to bake & deliver on weekends at midnight!! Read more
My pizza was very good. Wasn?t packed with toppings like other pizza places are. They had the sauce just right and the taste was... good. I will be coming back to this location. The staff are very friendly and the store is very clean. Read more