Reviews for Taco Bell in South Bend, IN
Order wasn't ready was in uber took extra 10mins even ordered 20mins earlier when I was pulled over by cops passing thru within... in that hour Read more
Drove 20 minutes to get food late night and they didn't have anything prepped. If you close at 2, don't stop making food til... then. Read more
3rd time I?ve gone there and they don?t listen to my order or give me a receipt. Nothing but idiots working there
First this location is the closest to my house and they are HARDLY ever open. But the day we did go, we wanted to eat inside,... just to see that the lobby STILL isn't open, 3 years after the pandemic. Then since their lobby wasn't open my brother and Iwere doing two separate transactions (both paying for our own food) and the lady that took our order was like normally we don'tdo 2 separate transactions in the drive thru cause it racks up our time, which I understand as I use to work in fast food (butalso we were legit the only ones in the drive thru line). But with the drive thru being the ONLY option, you may want to makesure your workers don't talk to their customers like that as it could turn away customers. Also you may want to make sure thatif your workers are going to have their family in the restaurant while the lobby is closed that they may want to have them sitaway from the windows by where the lobby entrance is so people don't get mad that the lobby isn't open but that their are peoplesitting inside. I understand hard times to where people have to bring their kids or what have you to work due to no babysitter,etc. But it doesn't look good having people in the lobby and then having the lobby doors locked for customers to come in. Secondly, we both ordered the breakfast crunch wraps and when we pulled out of the drive thru BOTH my brother and I got thebreakfast burritos. Luckily they were with the kind of proteins we both wanted. I just dealt with it because after experiencingwhat I did I just wasn't wanting to need to go back and deal with them being mad about remaking both orders. Overall thislocation needs some help so the lobby can open back up and they need to be trained on better hospitality. This location isn'tever really that busy when I drive by, so maybe take the down time and teach your workers how to have better hospitality fromstart to finish. Read more
So there are some really friendly and nice workers at this location. Kendrick is really great manager at this location .This day... in particular I went for my mobile order. I usually order the Nacho Belle Grande extra meat and extra nacho cheese and rice onthe side. Well today it was clearly no extra meat on the nachos and they put my rice on the nachos instead of on the side. So Iwent inside to get my food made over right when I came in to tell the young man who was btw very respectful and did not debatejust simply went and made my food over.There was an Old Caucasian lady that wanted to debate and argue with me saying that therewas extra meat. Even afterward she was still running her mouth talking about what she did and this and that instead of leavingthe subject alone. People like her make the whole store look bad in situations like this. She most definitely should not beworking in the food service industry. Read more
Pretty decent service and speed, but when we go to this location and order chips & cheese, they forget the chips & cheese like... 90% of the time. Has happened WAY too often Read more
So it's 818 am and it says open at 8 am but yet some how a employee wants to yell we not open like 5 times like she mad she... works at tacobell and that somebody tryin to get breakfast where the hell do u find these jokes of employees at like literally Ican tell who I'm going to hire and who I'm not right at the interview I'd bet money yall don't get no business there at alland are gunna close down cause awful management Read more
On the way to the airport. Was great fast service . Food was made the way we ordered . Restrooms were clean . Needs attention to... stall locks for ladies plz .Over all great experience ! Will stop again when in area . Read more