Reviews for Panera Bread in South Euclid, OH
Food was good. Ordering was slow. It wasn't busy and the one person at the register was clearly new. She was doing the best she... could but needed support. I think everyone else was busy getting food ready, so I understand that. I think they (like mostrestaurants) were under staffed. Read more
Usually fine, but they mark my order as ready when they haven?t even started it sometimes. Idk if the system does or if they... have to but I only have so much time in my break :/ most of the time I don?t have a problem and the food is always good and thepeople are really nice though Read more
Their chicken signature sandwich was great but the staff on Cedar Road were grumpy to the point of being rude. Went at 3pm.Looks... like they were too tired to respond. Pl understand your positive persona is what makes the customers happy along with the food Read more
I always enjoy their coffee it's a nice place to sit back have a brief meeting with somebody and enjoy some excellent food. I... also really like how socially responsible Panera bread is. They donate lots of not used food to really good causes locally.Their social responsibility policy is one of the reasons why I tend to frequent there. Read more
The chicken Caesar salads were great. The young staff were very pleasant and helpful.????The tables were dirty no one was wiping... them down after use. ????The manager was a little rude ????during the ordering process when my friend challenge a price on themenu compared to what rang up on the register. The young lady handling the register was able to explain she was reading the menuincorrectly. Unlike the manager who was quick to say give her her money back it don't matter what the sign says it manners whatthe register rings up. ????That's why I only provided 4 stars. Read more
The place was somewhat clean and organized, despite some dirty tables. However, the bathroom were a little smelly and the staff... is below par. Most importantly though, the morning shift manager is very rude and unpleasant. It?s like she just wake up and wasforced to come to work ... no smile, no courtesy, no kindness, and useless. I am very disappointed with this Panera location asI was expecting a high level customer service considering the area in which this cafe is located. It is a bit pricey as well.The bagels were a little dry and the coffee was just warm (not hot) as the dispensers didn?t indicate the brewing times unlikeother Panera locations. This place needs many improvements on the customer service level and the foods/drinks it offers. Read more
The atmosphere at this place is amazing! The crowd consists of a quiet, peaceful people. No annoying background music; just pure... tranquility. The noodle bowl that I ordered was just awful - horrible, but that was my fault, as I neglected to bring it to theattention of management (I'm sure something in it had been burned). Despite the awful $9.00 entree, the vibes of this place wasworth it. Read more
Not sure what happened this . morning at this location... sandwich wasn't a sandwich it was made mostly of hard bun. I did not... receive part of my order. The only reason I'm giving 2 stars is because the Mac and cheese was ok. Read more