Reviews for El Pollo Loco in South Gate, CA
We try to buy food, but the place was closed, but we check and they have to close at 10 o'clock and it was 9:19
Great customer service ???? the manager cesar has a good attitude and his employees also great service
Bad experience waited a long wait to have tostadas made with just with Lettuce crumbs of chicken no rice or bean
It's decent restaurant..roomy and plenty of parking although it's in a shopping center so on weekends might get busy.staff is... friendly. Read more
Tostadas are super stale, chicken is under cooked super chewy. They don?t pick up their phones for complaints. Bad customer... service. Read more
It took a while to be acknowledged...I had to let them know TWICE I was there to pick up an online order. I arrived 10 minutes... after being placed and it had not been started yet. Customer Service has certainly gone down quite a bit at this location lastfew years. I understand when a store is busy, but simply acknowledging a customer's presence only takes a second or 2.???????????? Read more
The food I received which I ordered a double chicken salad did not have extra chicken the chicken was old not fresh I did not... receive any dressing I also ordered a small mash potatoes which were completely cold very bad food Read more
Went to get some tortilla soup one of the best food you can get plus the shredded beef quesadilla was delicious.