Reviews for Chipotle Mexican Grill in South Holland, IL
Went to restaurant in South Holland to grav my lunch before work when I walked in approx 920 there were 3 servers make orders,... then customer in front of me requested Brown rice so the kid starting making a new pot, problem theres a line of customers & noother employee stepped in to help 10 mins go by I ask can the rest of us get helped everyone stood around looking at each other,I just walked out qik lunch turned into about to be late if i stayed!!I take up for fast food employees when being verbally &physically abused in online videos but this is the frustration level of customers Read more
This Chipotle charges $1.50 for vinaigrette. Most Chipotles do not charge for vinaigrette, so there is no reason for this... Chipotle to be charging for it. They also only fill it a quarter of the way up, 1 oz of a 4 oz. portion cup! ???????????? Read more
Left a whole bay leaf in my bowl which is dangerous. Please train your staff to remove the bay leaf and to be friendly.
This was a good experience for me. The employees were very attentive even though at one point I saw all 4 people in the back... lookout down at their phones which makes me laugh sometimes cuz we are just in a different time. But I ordered online and was afew minutes early for my pickup time and the order was ready for me and it was all hot and fresh so I appreciate the initiative.The sprite machine was down so I had to get aomething else. That was my only gripe this day. Read more
This location started out good and was very pleased, however for the past couple months, has been going down. Inside: The... employees are rude and unprofessional. They don?t speak when you are ready to order. They converse a little too much whileserving. Young lady talking and taking long pauses because she?s engaged in conversation with another worker. Thecondiment/beverage area is a mess. (Several occasions) Delivery: The food upon delivery is cold (I don?t stay too far fromthem, sooo I don?t understand). They are stingy with their ingredients. Literally my son tacos had like 2 pieces of chicken and3 pieces of lettuce on each of his tacos. (Several occasions) I hate leaving negative comments, but they have been slackingconsistently. I hope to see them do better so the business and employees can remain. Read more
Terrible. I love going to Chipotle and I go about every week. I am not allowed to leave school so my mother brings me lunch and... I ordered chipotle and paid for 2 burrito bowls. The bag has my complete order, yet someone else?s order is in there, don?tunderstand how you confuse that order. 2 burrito bowls and I got one bowl that?s not even mines. Very disappointing. Read more
If I could rate 0 stars I would! These people are rude and the food is always cold !! I order through Uber eats and I only had 3... pieces of chicken in my bowl when I paid for double. Food is expensive now a days and you should definitely get what you pay for! This is some BS they?ll never get my service again! Read more
The cashier working on Sunday at 9;00 was very rude she forgot the chips I tried calling the store obviously no pick up will not... be comming back to this location definitely do not recommend it?s always something with this location I asked for extra lettucethis is what I got Read more