Reviews for Chipotle Mexican Grill in South Pasadena, CA

location used to be good, not sure what happened with the old staff. this new staff definitely does not care and are extremely... dirty. food does not taste like it came from a chipotle and that new cashier "black he/she" clearly doesn't care. he/she juststands there instead of grabbing a clean ragg and wiping all that nasty lettuce, cheese, etc off the counter while the otherworkers are helping out the customers. management should also be accountable for whats happening. Read more

This is a generally good Chipotle but occasionally the meat can be a bit salty. Salsas in pick up orders sometimes end up... spilled at the bottom of the bag. Read more

Horrible lunch experience tried charging me for a veggie bowl 15. Get out of here Cynthia as a manager please train ... your staff not to over charge Read more

Always good portions and service but their menu prices aren?t accurate. I know prices are rising but a large chain like this... should be able to quickly change the price to accurately reflect what?s on your receipt. Read more

I was sad today so i went to get some food here like I usually do every Wednesday and was surprised at how friendly the new... employee was! She was so cheerful and made my day feel so much better. Thank you Erin! Read more

My experience is good. I buy a couple of meals every week. I order them with the app and pick them up. Service and... quantity/quality are good. The restaurant is in a nice location if you plan to dine in causally. Once my order got delayed, andthey were very kind and sympathetic. Read more

Awful service. No accountability. Feels like this location has no idea what Chipotle service means. I?ve never had such bad... service at a location time and time again. Inconsistent food quality like over cooked and burnt chicken. Soggy bowls. I?m sofrustrated with this place. My order was promised at 7:30pm. I?m told it?s delayed which is fine, when I do get my order 15minutes later it?s cold, and looks like it?s been sitting for a while. No idea what is going on. Read more

Food is great, staff is friendly , quick service. Love the open interior. So happy we have a chiptole in sp now! Long over due... and thisnplace doesnt disappoint! Read more