Reviews for El Pollo Loco in South Pasadena, CA
Guy with a tattoo was terrible behavior to us. previously it was so good place. now the food was not testing good and no extra... salsas and he was rude. I will never go again there or recommend anyone to go there as long as that guy with tattoos andnegative attitude bad for growth. Read more
The worst experience ever. The hours to close was 10pm and 8pm they didn?t have chicken and they told us to hurry up bc they... were gonna close at 9pm. They only had burrito tostadas. But someone called and asked if they could order in tha app and theyarrived to pick up there order and they had chicken for them. Do t go there the place was dirty omg I can go on writing thisreview but it just makes me so mad and disappointed about this place. Read more
Good food and overall good value. I do think my Grande Avocado Chicken bowl could have used a bit more chicken to balance the... rice Read more
This is the better one out of the other local ones. But I had never gone to El Pollo Loco locally without bad service. So they... serve chicken with no tortillas. Tortilla soup without lemon, even though it's supposed to be Mexican food. And they refuse togive 1 tortilla. At least I didn't have shredded foil in my food like the other place or frozen broccoli like the other one. Thepeople were actually communicating here versus the other one where they walk away and never come back. But still it's always anissue. It's like El Pollo Loco wants to claim Mex food but occasionally doesn't have salsa or tortillas. Common sense. Read more
Went to order food 3 bowls and a 2pc white meal the manager said it would take 20min until the breast would be finished but in... the main time they made the 3 bowls and left it on the counter which was stupid because I still had to wait 20min for the breastso common sense would have been for her to wait on the 3 bowls until the breast where ready and all she did the manager was justargued me me location was in south Pasadena ca.manager needs more training Read more
Great flavor like all locations. This one has an horchata machine!! Not all locations have it. Restrooms available. No drive... thru here. Plenty of seating spots and parking is in a plaza style. Right off of the 110 fwy and up Fair Oaks. Clean for themost part. They play salsa music too ???????? Read more
Convenient location in Pasadena. Small but has a lot of large windows which makes the place more open and not feel so enclosed.... There's a parking lot so there's convenient parking which can be a challenge at some Restaurants out here. Recommend thislocation over Colorado Blvd location. Read more
Food is great, customer service is great. I am a care taker under IHSS they are very kind to those who are not native English... speakers and want to get dinner. Read more