Reviews for Kerby's Koney Island in Southfield, MI
Visiting my hometown and wanted some coney. The restaurant is dated which also appears as unclean. The waitress, although... sweet didn't get our order right ???? And out food was mediocre Not too happy I chose that coney to relive my Detroit days Read more
This place is horrible on customer service. I came in today 9 13 2022 and had sat for 20 mins without being acknowledged .no... offer of water no offer of taking my order no I'll be right with you. Nothing. I sat at table 7 at 1:00 in the afternoon andwatched 2 waitress ignore me and my daughter and waited on 3 people who came in after .when 1 of the waitresses heard me say tomy daughter let's go I've had enough. Then she realized that nonne waited on us and was surprised that we walked out. serviceneeds to be better than that I will not patronize any more. You lost a loyal customer . And yes everyone I work with wont begoing there. Read more
My father's birthday brunch, my sister and I had to walk out because of the poor and RUDE customer service we received by the... waitress. We asked her to tell her could she tell our waitress we was ready to order and she rudely stated "I'm not yourwaitress!" We said that's not what we said. She said "well I'm just saying, I'm not your waitress" she spoke very rudely towardmy 68 year old father. I did not feel comfortable giving my money or eating food from this establishment after this. This mayseem petty, but customer service goes a long way. I will not recommend this place to anyone. This lady was African-American withthick eye lashes, short, and carmel completion with a long weave in a pony tail. I did not get her name. Read more
The food was ok...had breakfast food...coffee was STRONG & western omelet was ok, sausage was kind of greasy & not too tasty,... toast was not quite toasted & hash browns were not tasty. However, server was cheerful & attentive & made the event much betterfor me. I would not necessarily go again for breakfast. Read more
The food here is good and the staff is usually pretty friendly and I would originally give them a 5 star rating. However when I... picked my food up today there was a young lady behind the counter rolling on deodorant under her arm. She then proceeded to grabpeople?s plates of food without washing her hands. That is a bit unsanitary. Read more
Loved it!! Huge servings n we ordered 3 meals. Split them up between us, my husband, son n I swapped out different foods from... our plates based on what everyone liked. After all that we still took home a whole meal with what was left. Prices were great.Will be back. Read more
It's been a while since I've been here. Service was fast and good. I ordered a BLT w/ Onions and light Mayo. This is what I... got... Greasy Bacon and dots of mayo. Everything else was fresh.. no complaints. Great Bacon makes the sandwich worth comingback for. Read more
Nothing for Veterans day, The coffee tastes like hot water with a splash of coffee. The chicken and mushrooms omelet was good... tasting but the presentation could have been better. It really was just scrambled with a slice of cheese on top. I don't knowif it fell apart or what but it didn't look like an omelet. Head cashier was kinda curt. Made no offers regarding the coffeejust said. You still gotta pay for it. ???? could have asked of I liked a tea instead but nah. Read more