Reviews for Taco Bell in Southfield, MI
Never had a positive experience. Spent 30+ minutes in the drive-through. Showed up to the restaurant with the app saying my meal... was ready only to find out they didn?t have it and was joined by nearly ten people waiting 15 minutes just for someone to cometo the counter to try and get order/ cancel/ try placing again. Getting order wrong. Staff look overwhelmed and like they don?tknow what they are doing. Don?t bother going, you won?t have a good experience. The Grand River location is much better withfriendlier staff, prompt service, and usually gets your order right. Read more
This place is hit or miss depending on the time you go. They rarely have their dining area open, and they usually take about 3-4... minutes per car in the drivethru (so if you see 5 cars, expect almost 20 minutes for your food). The food can either be reallygood, or really poorly made. There is no in between. I wish this store was better, because it is in a GREAT location. Read more
I ordered thru door dash . I ordered 2 crunch wraps with extra sourcream. With chicken an beef. The food had more lettuce than... anything. So dry no sauce or anything. They didn't give a care in the world. I will never eat anything at this location..... Read more
There where items on the menu that were not available. Staff was unresponsive to both Good Afternoon and Thank you. Staff not... very polite . I'll be skipping this location from now on. Being a fast food restaurant I don't expect the world but basicmanners is necessary for customer service Read more
These days, depending on where you're geographically located, trying to grab a quick bite at a fast food place can be quite the... chore. I honestly thought that it was just the pandemic that had left it's mark on the fast food industry, but now that peopleare back to work and things have opened up, I'm still finding that a myriad of fast food places out there are nothing short of anightmare to try and get a meal at. Luckily for all of you, this particular Taco Bell is not one of those nightmare locationsthat I am taking about. Though this location does have a few things working against it, getting a quick, hot, and delicious mealis not one of them. I should also mention that I have only use the drive thru here, so I cannot speak on how things are, or howthey're run if you're planning to dine in here. If you're familiar with the area that this Taco Bell is in, then you alreadyknow how incredibly busy it is. Couple that with a weird corner lot, and a strange layout that is crammed into a very smallarea, and you have what could make for quite the headache when it comes to getting in and out of here. The drive thru itself isset up strangely, and the parking lot is very cramped, with little wiggle room to work with. If it happened to be common diningtime (like lunch or dinner), this whole setup could become a nightmare rather quickly. Beyond that, if you find yourself hereduring a down time like I did, then you can plan on having it be a pretty painless in and out sort of situation. When all issaid and done, the employees here are friendly, efficient, and my order appeared to have been freshly made, was hot, andcontained exactly what I ordered. This is pretty much all I really ask for when it comes visiting a fast food drivethru. Cheers! Read more
Slow service, the girl working the drive through helped me after being ignored by the other employees for several minutes who... where messing around on their phones. Then the manager yelled at the person who helped me because the drive through times wherehigh. No customer service at this location. Won?t be coming back More concerned about their precious drive through than walkin customers Read more
Ordered food threw drive thru.... I received it in a timely fashion since it was a big order. Food was fresh and hot......
I just wanted food. People standing to order were ignored by all staff. Deduced without employee intervention that we had to... order through the app or kiosk only. One employee tried taking another employee's iPhone after it was left in thebathroom. Explicit music on rotation. Not starting food in correct order. Possible food poisoning later that night? But I thinkI was supposed to lay quiet about all this because they gave me a free drink and an extra spicy potato soft taco. Read more