Reviews for Biggby Coffee in Southgate, MI
employees were rude and not welcoming at all, will not be coming back, even if you hate your job you maintain a level of... professionalism - it?s a shame. maybe have better people working nights because i was the only person in there, it was not busyand the girl taking my order and making the coffee was very much not professional. Read more
Visited twice today once in the morning and once in the afternoon. The coffee is great! The staff however have a bit of an... attitude. The first time the staff were openly speaking poorly about another customer and the second time I was one more eyeroll away from just canceling my order and leaving. I wish coffee shops would stop putting all the focus on speed and allow timefor employees to provide friendly service. Read more
Just grabbed some of their speciality coffees and they were a little lacking in terms of flavor and the coffee was a bit... understated in taste. Read more
Needs more employees at this location. Pretty obvious the 2 young employees working there were overwhelmed. Ordered a coffee... drink and a sausage and egg bagel. Drink came up right away but waited at least 25 minutes for the food that never came. I thinkthey just forgot the rest of my order. Finally, just got up and left. Others came in and out meanwhile and their orders werepromptly filled; albeit, all coffee drinks. Tip: Don't order food, just drinks. You'll get out much faster... Also, it seemsdrive-thru takes precedence over inside customers, even if you were there long before the drivers. I guess I'm old-school andpine for the days when you could patronize a restaurant by actually sitting inside...Oh well, you live, you learn... **BTW, Inever do reviews. Usually when dissatisfied I just never come back to the establishment. But I really felt compelled to do sothis time, because I think as a society we're going down this slippery slope of "dehospitality." Read more
I gave a 3 star because I like this location, but ordering from doordash, they could use to seal your bag and place stickers... over your drink. Especially with COVID. The taste of my food and coffee reeked of tobacco because my door dasher obviously chainsmoked. Suggestion is to bag, tie and seal. Thanks much! Read more
They have the best customer service along with beautiful smiles. I would always recommend this spot. Sometimes you may have to... wait a few minutes but it?s well worth it for some quality coffee that doesn?t just come out of a machine. Everyone that workshere is kind and does everything they can to make sure you have a great experience! ?? Read more
You always feel welcome when you come here. Smiling faces everywhere. People aren?t just customers. This is where you come to... make friends over a great cup of stuffs! Read more
For the past 3 times I came to this location usually Saturday they have either taken 40 minutes in the drive thru line, couldn't... use inside and today I pulled up and paid for someone else's order because they didn't put mine into the system and so I waitedand they were sending me off without the pay difference being changed. They just never are together when I go there it's gooddrinks and food just the experience is always painful. Read more