Reviews for Dunkin' in Spencerport, NY
Just wasted $8 on what was supposed to be a peppermint mocha latte and vanilla chai which both tasted like water. I'm always... sorry when I go to this one. I keep thinking it's going to change but it only gets worse. Save your money make it at home Read more
Had to wait fir my order when there wasn't anyone before me. They were talking instead of paying attention on orders. Very slow... service. Atmosphere was very blah. Read more
Dunkin, Can be hit or miss. However, the employees at this location seem to try to make the experience a delightful one. Each... time I have come to this location, my drink order is actually made to perfection as well as the food is on point. Keep up thegreat work. Read more
Either hire more staff for make ordering online only, with the kiosk like McDonald's has allowing people to order by... themselves. Drastically understaffed, I was in the front of the line and it took them 8 minutes to take my order, not fulfillmy order it took 8 minutes for them to take my order. I assume that they're penalized if they take too long in the Drive-Thruorders or mobile orders because I kind of got ignored completely while they were dealing with those. The people behind thecounter were running around like chickens with their heads cut off trying to keep up with it this is the second Dunkin' donutsI've been to that's been really really understaffed and taken forever for in person orders to be filled. Read more
Order ahead orders are NEVER ready when arriving to pick them up, then you still wait at least another 5 minutes before... receiving the order. What's the point of ordering ahead when you end up waiting just as long as everyone else. My order isALWAYS wrong at this location and tastes terrible, like stale, bitter coffee. This is the worst location in Rochester. So badit makes me never want to return to any Dunkin ever again. Sad. Read more
This has to be the slowest DD in the whole company and good luck getting your order correct. Also ordered online got to the... store and it was closed lady in the drive thru told me sorry I can?t make food just regular coffee and I never got a refund Read more
It's another Dunkin so not much to say but they did forget to give me a part of my order which makes it frustrating. I also was... rushed to make an order and told they only had 3 types of donuts available. This is not the first time that has happened. Stillthe food and drink is good so... Yea it worked out somehow. Read more
The ladies and gentlemen were very friendly with a great sense of humor. The lady that was making my food seemed to be grumpy... who could use a good laugh. The drink was fantastic! Thank you it gave me wanting more! Service was quick so I could be on time.Yet bet early. Thank you all for your great service whom I talked to! Read more