Reviews for Starbucks in Spirit Lake, IA
Great staff. We are renting 14 rooms for family reunion next year.
Service has been lacking from what it used to be. Last few times my order was wrong or they acted like I was asking too much to... get a drink no longer on the menu but they still have the ingredients. I dont say much at the time, thinking maybe they justwere having a bad day or short handed, but that seems to be the norm more often than not. Read more
I only come here for coffee if I am short on time, or have run out of coffee beans to make my own at home. Every single time I... do, my simple order is made wrong. It?s also always a different price. Sometimes my tall almond milk latte with an extra shot isover $6.00! Sometimes it?s less than $5.00. Sometimes they make it with oat milk or dairy instead of almond milk. Sometimes theyeven put it in a much larger cup and fill it to the top - still charging me for the ?extra? shot. I know quality help is hardto come by, but this is terrible service! Save your money. Read more
The last few months this place has been closed many times during business hours. I make the trek 17 miles before work just to... get a coffee and when I get there, they are either closed due to staffing or their espresso machine is down. So veryfrustrating. More often than not, the espresso machine is down. Figured I?d call there tonight before I drive there before work,to see if they are open and the espresso machine is working. I called and was told they are closed? again. Read more
Management is even worse than before. The new manager girl had the audacity to ask me to leave a review and should have known... better considering the attitude I got from her and the other girl working, along with her slurping her drink in my face watchingme wait for my drink to be made. Disgusting and unsanitary. Somebody needs to call the health department. Looks like I?ll begoing to Spencer from now on. Avoid this location and ?Harmony? at all costs. Read more
I?m a frequent customer and have stayed away ever since Jackie I think her name was in management. My drinks have always been... tasty but the customer service is usually horrible. The baristas always look like they hate their job and it makes for anawkward encounter. I stopped in today and met their new manager I believe her name was Harmony and she made my experience therevery welcoming and for that I want to come back. The other baristas were all joking around and the environment felt lighter thanit had been in a while. I ordered the pumpkin cold brew, I highly recommend. Read more
This was absolutely ridiculous. There were three people working, and one person making drinks. In the 20 minutes I waited for my... drink, there was at least 7-8 others waiting as well. I love Starbucks but will start going to Scooters because that wasridiculous. Read more
I got one awesome Hot dark caramel latte with blonde espresso and whipped cream, after that I have not gotten one coffee that... was drinkable there. Every time I've gone the coffee's been different and even the bad coffees were bad in different ways. How hard is it to make a good cup of coffee? Read more