Reviews for Jimmy John's in Spokane, WA
They don't deliver, when I am LITERALLY 5 minutes away at most. Laughable. 1.3 miles away, I have had the Jimmy Johns in Coeur D... alene Idaho bring me my sandwich 3 miles away. This Jimmy Johns is a joke. Read more
Website says this location closes at 7pm on Saturday. Apparently they close at 3pm. Lack of communication with their website and... store front. But 3pm on a Saturday? Really? It I could give less stars for this location, I would. Read more
Ordered at 3pm and the store closed at 5 pm, I never received my order and it is now 6 pm. The lack of communication from the... store is what kills me. A phone call is the easiest thing in the world to make to a customer when you?re busy. Guessing what?sgoing on and making someone wait that long is unacceptable. Tried to call but they do not answer the phone. My order was notcancelled and I was charged. *For the automated corporate response* I have already submitted feedback and do hope that theowner looks at the snowballing problem of their store. Read more
Ordered a chicken ceaser wrap for Lunch didn't even finish it and was instantly sick. Stomach cramps and tmi. Went to urgent... care because i so can't hold anything down they say I have food poisoning. Jimmy jhons was the only thing I ate that day. Read more
Need to hire more drivers and/or offer better pay to hire more. Place an order and waited over an hour before I decided to call... to make sure it went through. I was then placed on hold for 10+ minutes. I called back two more times before I was able tofinally get ahold of someone. I was told their only driver was swamped and it would still be 30+ minutes. Absolutely insaneand terrible customer services when I was trying to get a hold of them. This isn?t the first issue I have had with thislocation in the recent months. Something?s gotta give eventually you would think. Read more
NOT WORTH THE RISK (ZERO STARS IF I COULD) So, I have had MULTIPLE ISSUES with this store. Back in December I had an issue... with their in store pick up system and their staff not marking it as ready. Leaving me to sit an extra 45 min in my car for mysandwich. That wasn't marked ready or placed in the pick up area. Wrapped and forgotten behind the counter? I have had 2 issuessince. This second one has really pushed me over. The first time was a month ago, when I tried their service for delivery. Iordered a little too close to closing but I didn't think it should've been an issue (especially since it let me put in an order).... it took an hour and a half to get my sandwich to me. And all the driver had to say was "I'm sorry for the wait" and turnedand left. (My assumption was that they closed and took the time to clean the store before they brought me my sandwich on theirway home) Today! I unwrap my sandwich, and proceed to tuck in the meat and veggies so they aren't falling out. I noticed itlooked weird. Maybe I got the wrong sandwich. Nope. They just missed the important part of my sandwich. The #12 beach club. Iwas supposed to get a turkey+ sandwich. There was ONLY PROVOLONE. NO TURKEY (photo added) and then the rest of the veggies. BUTthe guac was yellow in places, and the pickles were OLD. I'M UNBELIEVABLY DISAPPOINTED. Read more
The manager of the Division store is awesome. A week prior I ordered a sandwich on the app. It was a big ol sandwich too. He... delivered it to me and asked if it was difficult or messy to eat. I laughed and said, "it would be easier if I could put on theapp to wrap each half; that way you can eat it like a burrito." Today I ordered a sandwich on the app and the manager rememberedme and wrapped each half individually. There isn't a way on the app for special instructions. Super cool, made my day. Read more
Our Friday night dinner, always fresh and tasty. Staff friendly and considerate.