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Reviews for Subway in Spokane, WA

josh hill 1 year ago
1

HORRIBLE customer service!!! Out of everything I asked for, was told because they close in 45 minutes! Sounds like poor ordering... to me.Then told they were going into the back to get somthing to eat until I was ready! Who does this? Did you not already havea lunch halfway into your shift? Almost $8 for a 6in with barely anything on it? I remembered $5 Footlong days!!! Worst SubwayI've ever been to. Save your money and time, go somwhere else, I will be! Read more

Courtney Clark 1 year ago
5

I've eaten here almost every day because of Bjorn. The staff has been difficult there, but ever since he got there, you can... assure your food is prepped well and tastes on point. He makes sure everything runs as it's supposed to and makes sure therecipes are correct if someone else is making it. A lot of the staff has had a whatever that should taste good attitude, andBjorn won't have it. He also comes up with good ideas and even on his second week of working there knew how to make a sandwhichthat subway can make but don't have on their menu. I didn't even have to tell him, he knew! Read more

Terri Louwaert 2 years ago
1

Matt is a terrible representation of customer service. After waiting forever with 2 people in front of me, (because he can't... stop talking), he started my order. I had 3 people behind me when a man went straight to the register and ordered. When I saidsomething about people being in line he got mad, stopped making my sandwich went to the back grabbed a mop and stasted moppingthe floor. A couple in line walked away and so did I. I work in the mall and will never go back to this subway Read more

Schuyler Rydholm 2 years ago
1

Extremely slow. Can't even wrap a sandwich. Ingredients wilted and look rotten, disgusting. Worst subway I ever had. Slow! Slow!... Slow! Rotten Ingredients! Disgusting! Read more

shaun matlock 2 years ago
5

The lady working today at 1:40 was the best service I've ever had here please give her a raise she deserves it shes training and... serving and had a wonderful personality definitely coming back just cause of her I wasn't able to get her name but hopefullythis narrow it down Read more

Emma Brockmier 2 years ago
4

This 4 stars is purley for the employee that was working today all by herself on feb 20th. She was an older lady, very kind. A... little before 3pm i arrived to get my kids a&w. I was then going to go to sunway for a wrap but she had put a sign up saying shewas going on break. You can tell she was trying her best. So many people were waiting on subway. Obviously your short staffedbut having to lose money on a busy Saturday afternoon because nobody could come help her at work? I decided to wait the 30 minsan get a wrap. She literally had lost her voice an she was still giving the best customer service telling me this when i toldher i hoped she had a betterday. . Wheres the manager? Obviously times are hard for everyone with the pandemic but seriously?So many people walked away an didnt wait but i did and im glad i got to tip her. This lady deserves a raise. Read more

Brice H 2 years ago
1

Everytime I go to this location, it's horrible service. I will be going in to talk to the Manager personally, I would like to... know who the franchise owner is. In the past, I've had a guy take literally 40 min. to serve 3 people, I was about to walk awaybut it was the only thing my kid wanted. The guy was slow as Molasses and probably stoned. -Now today's matter, I show up at6:35pm after playing at the aquarium place with my kids and the lights are off and no one around. I continue to ask if anyone isback there and nothing. 5 min or more goes by and finally a gal comes out and says, "we're closed, I have to clean up, look atthe sign" (mind you, the sign says 7pm). She was speaking so very rudely and I told her that I don't appreciate her attitude,she completely ignores me and continues working. It was beyond frustrating and I had to go to McDonald's down the road insteadto feed my kids. After the conversation, I turned around and had to take a picture of the sign she rudely pointed to and theclock on the wall.... picture attached. Read more

Kim Mickey 3 years ago
1

I was going to order a salad and asked the employee if they had any sugar free meat. He said "I have no idea." I then asked if... he had a nutritional chart I could look at, he again said "I have no idea." I walked away. With limited places to eat at themall that are low carb, I didn't have many choices for lunch. I expected Subway to be a little more helpful. The employee wasrude. After I walked away, I googled and found they had protein bowls. This wasn't mentioned. I didn't order and won't go back. Read more