Reviews for Starbucks in Spring Valley, CA
You would think if you saw a customer just standing there for 10 minutes looking at you, you would ask if they are waiting for... something. Nope, not here. Mobile order is barely visible and they seem to just stare right back? every time. ??????????? Read more
By far the worse customer service I have ever experienced. Employee (I believe to be the mananger) extremely rude. Refused to... share the password for one of the restrooms. Since the other was locked. Read more
Great Starbucks got all the things you?d expect from a Starbucks drive thru is a little confusing like which way do you go it?s... crazy it?s like I?m riding Indian Jones at Disneyland but hey that?s the adventure you wanna have when getting coffe I do atleast turn on the theme song and head thru that drive thru. But back to the review the Wi-Fi was good and drive thru is long soyour not awkwardly blocking anyone great place check it out Read more
I checked out this new Starbucks that has been open for one week and had a great experience! The service was friendly and fast... and the location was perfect for me to grab some coffee and hit the freeway to head to work! Read more
I am very disappointed at this location because I frequent Starbucks a lot. I understand that there are Covid hours and that... there are often changes in open/closed lobbies and time changes. But this time 2/14/22 I?ve decided to get my last caffeine fixbefore I completed my errands for the night. I happened to be near this location and made my way to drive thru. After waiting 20mins in the drive thru line finally getting to the order speaker, I was told by the associate they were closed at 7pm and nolonger taking orders. It was 7:00 when I got to the order box. What?s more annoying is waiting in Drive thru line before theyclosed then pulling up to the window and told after waiting for so long unaware and time wasted. An employee should?ve steppedout an notified customers waiting in in Drive thru line . Mind you there were at least 3 other cars behind me waiting as well.It?s a disservice to your customers without properly informing them while or before they get to the window. And instead ofaccommodating the ones that waited patiently, you turned them away. To top that off, still no employee stepped out to informother waiting customers behind me, my Boyfriend had to step out and did the job for them before they wasted their time as well.Be more diligent when closing, informing customers in a timely manner via signage or someone out there telling them. I get it weall want to go home when out shift is over and you want to clock out. But this was more annoying than anything. Glad there?s anew one opening up just down the way I?ll be taking my business there instead. Read more
Worst Starbucks EVER!!! When I arrived their lobby is closed with a sign that says to mobile order. There was a crowd outside,... some of which were given drinks out the door. I ordered on the app which says to pickup at the counter, but after waiting 25minutes at the door, someone FINALLY came and told me we need to go through the drive-through?which was 20 cars backed up.Absolutely never again with this place! Read more
Nice clean place.allllways busy..order online if you can. They have curbside pockup as well. Baristas are very nice and pleasant... as well. They speak qnd say goodbye. Read more
Fastest service of any Starbucks I've been to, and a beautifully engaging and friendly staff is icing on the cake.