Reviews for Domino's Pizza in Spring Valley, NY
Nice place, always pleasant even if they extremely busy. Luv the app experience and I just recommend extra help because they... usually have 1 person doing everything and I feel bad for them. Read more
The worst place to order I ordered 2 Philly cheese steaks and waited 1 hour then called and they told me another 25 min which... turned to be another hour I don?t know since when they need 2 and a half hour to make 2 sandwiches i would never go back againor recommend them Read more
Ordered 2 hours ago and still no order. No wonder i rather spend more at a local pizzeria than at dominoes. Just saved your... money and time.... smh Read more
Clearly this store is under new management! I ordered my pizza for in store pick up and it was a 10 minute drive to the store, ... my order was being completed as I walked in. The place was clean the staff was busy and immediately asked me about my order. The manager was on the floor and directing staff and working with them to ensure a quick and seamless transaction. I will goback and would recommend it to others! Read more
RUDE AND HIGHLY UNPROFESSIONAL!!!!!! NEVER PLACE AN ORDER WITH SPRING VALLEYS LOCATION !!!!!!!!! If I could give something less... than zero stars I would. I placed an order with the Spring Valley store and after over an hour of waiting and not receiving myorder I called the store and spoke to someone I believe his name was Jamaal and then the MANAGER Herbert. They were EXTREMELYrude and disrespectful, hung up on me several times and refused to answer my phone calls and did nothing to rectify the issue.They sucked their teeth and HERBERT THE MANAGER can be heard saying yo just hang up on her put her on hold. They told me THEYmessed up because someone called stating to cancel an order and they gave out MY address to a stranger and they said yes that?sthe one, cancel it. Without ever calling me or asking the person what the address was they canceled the order. If I would havenever called I would have never known about them cancelling my order. So how do I confirm that I was refunded my money ? Ireceived no sort of confirmation that my order was canceled and that I will be returned my money. LASTLY, their manager HERBERTwas like well I ain?t sending out no free food. No one was asking for free food so that statement was complete irrelevant.Clearly I had the money since I prepaid for it already. They assume everyone wants a handout for whatever reason and that?s notok. I just want my money back so they don?t turn around and say they delivered my food because they messed up and Im out mymoney because of their mistake. Corporate needs to do something because they shouldn?t be getting away with this disgustingbehavior. Definitely will neverrrrr be ordering Dominos again. RUDE & HIGHLY UNPROFESSIONAL. Read more
I placed my order at 11:29pm. As usual my singular one topping pie was prepped baked and quality checked. The issue arises when... my pizza was quality checked at 11:47 all until 12:32. My delivery driver did an amazing job of delivering it quickly but itshould never take over an hour to receive a pizza especially since the email I received promised a 20-30 minute delivery. On topof that when I called the store to inquire about my pre paid meal, I did not receive an answer at all, and i called twice. dobetter. Read more
As they always take time to bring the pizza to your house, we decided to put the order to pick up when I got to the store. They... did not have the name of my order. They asked me for the phone number. They asked what phone number I called and yes it was thestore that is in spring valley, that store where is hard for you to found parking space, after10 minutes in the restaurant tryto figure out for my order another employee appeared this one found my order under the name of another person and another phonenumber Apparently they had confused the orders. after picking up my order when I got home they were not the pizzas as I orderedthem please gentlemen, let's pay more attention to the customer when ordering and be more kind because you are the one that makethe mistake and instead of apologizing you are still rude. I didn't get to ask for anything for free, I pay for a service. Read more
A hour and a half for ice cold pizza and stuff bread for delivery not good