Reviews for Pizza Hut in Springboro, OH
One of the better Huts in the Dayton region. The pizzas are always hot and fresh (I've received a few old pizzas from some of... the other stores over the last year). Service is friendly and fast, and it's a easy and quick stop just off the highway. Worthgoing out of your way and picking it up for a fresh and hot pizza. Read more
Didn't get the right pizza. Called the store about it and they kept putting me on hold. They switched me several times. My... order was for $30 so it was very unsettling to say the least. So being red under the collar I took a ride to the store. Thedelivery person argued with me saying they gave him the wrong pizza...duh! Someone should have checked. They finally was goingto refund my money. The money still isn't showing in my account. I'm calling my bank tomorrow. I have a security system in thebuilding that I live in and I needed to buzz him in. He did nothing but rant and rave about another person not letting himin...duh again. It's a secured building! I'm never going to this Hut again. Customer beware. ; ( EDIT: It's been aroundtwo months since my purchase and I'm yet to receive a deposit back on my debit card. My next step will be to contact my bankregarding this issue. Unfortunately I lost my receipt for that pizza purchase somehow, so I probably will never get reimbursedfor those pizza's. Will edit again when I know more. Well, it's 10-6-22 and I still haven't heard from Pizza Huts districtmanager or the store manager. As I stated earlier, I'm never going back to this Pizza Hut or any for that matter. The Hut isn'tthe only pizza store out there. Be safe, everyone. ; D Read more
Only place in my entire life that's ever not been able to take cash for an order... Absolutely absurd
Don't waste your time trying to order a pizza that the employee has no business answering the phone . Sad service.
Called the store to place a delivery. Waited over 90 mins for food to get here and no one showed. Called the store first the... manager and first he said it wasnt under my name then the manager said we placed a carry out order. I sat on the phone with theperson there for 12 mins as he was having trouble putting my order in. I have two kids waiting for food and here it is 830 atnight and they have yet been feed. Worst place ever. Will be calling customer service in the morning. Read more
Ordered carside delivery. Checked in through the confirmation email as directed and waited 20 minutes and nothing. So I called... the store 4 times and nobody answered. I then go inside and not a employee in sight. After 5 minutes a employee emerges from theback of the store and immediately pulls out his phone and starts messing around with it. I stood there until he decided he wasdone social networking, when he realized I was there he asked me if I had a order in? I told him yes it was a carside order andI waited 20 minutes for someone to bring it out and when nobody came out I called the store 4 times and nobody answered. He hadno excuse, turned around and grabbed my order and said here ya go. I work when I'm working but apparently he doesn't. This isterrible customer service and I will not be back. I spent 40 minutes waiting for a pizza that was already done and sitting in awarmer. Places like this do not deserve our business. Pizza Hut is a business and needs to act like it. Period. Terrible Read more
*Edit - Asked what they could do better, pizza arrived cold* - I wish the pizza would arrive warm, not even asking for hot. It... was the temperature it would have been if I had let it sit on a counter for an hour. Was not very good that way, gave most of itto the dogs. Read more
Food was great. New and different things to try on the menu.