Reviews for Casey's in Springfield, IL
I WENT INTO STORE ON 8-7-22 TO ORDER A PIZZA AND I ASKED IF I COULD ORDER A PIZZA AND SHE SAID NO THE KITCHEN IS CLOSED BUT SHE... WAS STILL RUNNING PIZZAS THROUGH THE OVEN WHICH MEANT SHE WAS NOT CLOSED YET Read more
I?m going to keep this short and simple. (7/19/22) Pump 3 malfunctioned and froze, and one of the staff members inside treated... me like I was stupid. I do not recommend. Period. Read more
The staff that works in the pizza area are not very friendly. We ordered a taco pizza ahead of time on Friday evening 7/8/22 on... Stanford so it would be ready when we got there because we had somewhere to be. When I called they told me 20 to 25 minutestill it is ready. When we got there they weren?t able to find our pizza and realized they gave it to somebody that was therebefore us. The female told the staff let?s make another one no apologies at all. I ask if we have to wait another 25 minutes forit to be ready and she said it won?t be 25 minutes VERY snotty back to me. Well when I called it was 20 to 25 so I assume itwill be that time again for the next one to be ready. I was not very happy about how they handle it. People order pizza ahead soit will be ready when they arrive. I ask the other guy behind the counter if they can take a little off because we had to waitfor another one to be made and he was VERY rude and said people make mistakes you don?t need to be mad about it. Well the ladythat made the mistake at least she could of apologize or so but she was rude and while we were waiting for our pizza she wentoutside for a smoke. We just walked out after they were so rude to me and I told my husband we dont need this pizza and at thispoint I didn?t care that are pizza was in the process of being made. We end up ordering a taco pizza from Godfathers that night.So that is where we will from now on get our pizza from. I do understand people make mistakes but it was their mistake and theywere rude to me. I guess my mistake was going there. I have worked in customer service before and customers shouldn?t be treatedlike we were treated. They have lost our business because at least the staff working that night are very rude. Well the customerthey gave our pizza to will be surprised when they get home that they had the wrong pizza given to them. Read more
Will not go back to this location heavyset old guy with glasses who works register on weekend mornings was very rude reeked of... alcohol very unprofessional stood Infront of door as I came in on his phone did not greet me asked if I can get cash back toldme he can't do that got a additude with me then threw my money on the counter after I got cash back Read more
Google says open 24 hours. There were people inside but the doors were locked, I walked up and didn't see any sign that says... they were closed early or their hours. The people inside didn't even notice me. So I walked away and called the store, stillseeing the people inside through the window standing 30ft away. No one picked up when there was people inside and google saidthey were open. So they either need to fix their hours or post it on the door because I had to walk back with nothing. The onlystore that said they were open in my area and they weren't so google has not been updated or they locked the door to avoidcustomers. Read more
I always order from Casey's u can pull up on ur computer. Its usually good but tonight it was not good at all. I called to let... them know and they told me manager isn't there have to call back tomorrow. Now keep in mind this is over 30 dollars of pizza inwhich we order all the time. I was happy with nor was my family. Wasn't proper at all. Never had pizza that was that bad from uguys or any problem. Read more
Absolutely the worst bathroom I've ever seen in a Casey's. I just left. This is absolutely disgusting. The toilet has a ring... from never being washed, and there was trash all the way even into the main store. Read more
I don't recommend ordering from the kitchen area after 10pm when this young white guy is there. I suppose he works the night... shift idk...it was 10-1030pm when I ordered a simple small pizza. He's messy, & some what rude. I won't go in complete detailabout the problem. Based off of other reviews I see, a lot of things gets away in this place & it has for awhile if nothing haschanged since then. Just another business only open for the $$$ not for people nor your problems. Smdh. But......... TRUST THESTAR RATING & MY WORD. Read more