Reviews for IHOP in Springfield, IL
Food was edible and that's why I have gave this place 3 stars. Very under kept place. However the staff is almost worthless.... Brought us the wrong food , waited forever for a refill (had to ask twice) once food was brought out only got partial orders.Maybe it was just the night shift personnel but it was very bad. Otherwise would recommend to anyone that just wants food! Read more
Kudos to Talia. She was the only waitress working. Yes we had a wait. Talia was still very attentive and made sure we were very... well taken care of. The food was very good kudos to the cook. If we lived here it would be our favorite breakfast place. ThanksIHOP ?? Read more
Very DIRTY restaurant! Food quality is a negative 10. Cooks don't follow directions. Plating of food is not appealing! No... silverware, no apple or orange juice. Food sat on table next to us the entire time we dined in. But Jacob had great customerservice through it all. Read more
I went into IHOP to pick up a Doordash. The staff was nice, but the upkeep of this place is very bad. Dirty floors, dirty... tables, and the floor of the entrance was sticky. Tiles are cracked, floor trim is missing and looks disgusting. The wait timewas a little long but not too frustrating. Looks very understaffed also. Would not recommend at least as of July 2022. Read more
Had a very bad experience with their to go service. Ordered three meals. Did not get the correct salads. As for my tilapia plate... that was something to laugh at. I received a portion if one tilapia and over cooked. It's supposed to be two decent size piecesof fish. The size of that one piece of fish was an insult. I thought it was a joke. A bar of soup is bigger than that piece offish. Also there was no rice in my to go order. It comes with two sides. I will never be eating there again. What adisappointment. Read more
I frequent IHOPs quite a bit back in Wisconsin. How this restaurant location stays open is beyond me. Stopped here as a pitstop... to a southern state destination, thought 'Wow, nobody's here, we'll get quick service' ...let that be your redflag. Sat down andnoticed all the tables lack cleanliness. Observed an employee wet a rag under water only and thats how they "clean" booths. Iordered the Swedish crepes plate, asked for no berries or butter but would still wish to have the powdered sugar, and myboyfriend ordered the Cali Roasted Turkey Melt with no avocado, which from the looks of the picture on the menu had both ourmouths watering. Waitress first brings out my crepes, only 2 of them on a tiny plate which there should be 4. No powdered sugar.I stated 'There should be 4' ..Comes back over and added 2 more crepes on top of the tiny plate. I ask for a normal sized plateotherwise my syrup would be everywhere. The server couldnt even make eye contact. Then, my boyfriends melt comes out. Looks like2 pieces of toast stacked, wondering did they forget the fixings? The smallest amount I've ever seen on a sandwich, missing themayo which states right in the menu what's on it. He asks for a cup of mayo and it comes back with mayo all over the outside ofthe cup. They still failed to acknowledge my crepes had zero powdered sugar which was asked for. Prior to leaving, decided touse the restroom so we wouldn't have to make another stop on our road trip to notice that the restrooms were in no better shapethan the restaurant and reaked of urine. Would not recommend stopping at this place, at all. Read more
A few friends and I decided to get breakfast for dinner and decided to go here and we sat down with a pretty rough greeting from... our server, we order pretty quickly and the food came out so slow, and in terrible shape. It looked so nasty, all the chickenwas harder than a rock and the hash browns were frozen slabs bought from Sam's. Pancakes were so cold the butter wouldn?t evenmelt. And waffles were ice cold as well and very soggy. Would definitely not recommend. Cannot express how terrible the foodwas. Want breakfast, go somewhere else. Read more
I ordered the Philly cheese steak sandwich and had them at the Denver mix to it and for beverage I got a mix of the tea and... lemonade. The sandwich came with zero condiments so I was expecting it to be dry, but it wasn't. Because there was so muchgrease on the plate that the bottom piece of the bun was soaked in Grease. I know grease shouldn't be counted as a condimentbut today it was a good one because the sandwich was delicious. And the fries were fresh and hot. Thankfully. Customer serviceleft a lot to be desired. And apparently this IHOP went all day without sweetening their sweet tea. That I would neverunderstand. Thankfully the food was better than edible! This locatiin needs management badly. Read more