Reviews for Panda Express in Springfield, IL
Excellent experience. Staff was friendly, helpful, and interactive. A woman which I had never seen in my life before gave me a... BOGO bowl coupon as she was leaving, which was very nice of her. Orange chicken and Beijing beef was excellent. Read more
The Panda here is amazing. I got fast service and the people working there are super nice. I would recommend anyone to come... here. The food is good here. I enjoyed being here. The drive thru is pretty quick too which is great. And have a lovely day. Read more
The MOST bland Panda Express I've ever had ! As if they are putting in less spices to save money !
An employee Jenna A was serving food and Jaylika another employee who is not a manager interfered and disrespected both the... serving employee and argued with the customer where she has no business and even tried to mislead! and ended up messing up theexperience. While what she did may or may not be correct the way she did is totally disrespectful and unprofessional. I havebeen visiting panda express from 2004. I am a regular customer but very disappointed with this experience. The food is actually5 star but one bad employee makes all the difference Read more
I went to panda express at 8:40 and they were supposed to close at 9:30. I pull up to the window and the girl said they were... closed but were taking door dash orders.THIS ISN'T RIGHT AT ALL ,you can't close when you want to unless its something wrongwitch it isn't since they were doing door dash. Now don't get it wrong I work at a fast food restaurant and I understand howhard it is with orders BUT WE WOULD NEVER BE ALOUD TO DENY ORDERS OF WE ARE NOT EVEN CLOSED something gotta change. Read more
It American china's food in a style ????
Put in an order for 3 people in the car 45 mins before closing. The lady running the drive thru (LJ, super nice!) told us it... would be a 20 minute wait and offered us 3 drinks for our wait which we appreciated. She took our order, but then her manager,Tricia, said we could only have one SMALL (she emphasized SMALL, was within sight of the window when she said it) drink to shareand made LJ tell us. Made us buy two more drinks so we could all have something to drink. Poor service and made her employee doher dirty work, shame. We'll go to the store across town next time. PS - then the poor lady was locked out of the store whenshe came out to bring us the food and had to wait for the manager to come let her in :( Read more
They gotta do better ????