Reviews for Wendy's in Springfield, IL
One of the least disciplined crews I've seen. They have people coming in and out of the back door to their cars several times... while the line hasn't moved for 20 minutes. They have more than enough staff. They're either getting high or their managementneeds a serious overhaul on the way they do things. I think the 3.7 stars proves that fact. Read more
I haven't been to Wendy's for a while but after using the drive-thru, it'll be a while before I go back. There is only two... people working in an entire store and they were little confused about an order and it was just for breakfast Read more
Whoever was at the drive thru @1230 to 1am on October 13th. Think it was a manager but his name is Jose He sold me from... ordering just chicken tenders to buying baked potatoes and drinks. The food was really good . Especially their loaded bakedpotatoes. He was so friendly and patient . Excellent customer service . Thank you Read more
Not good at all! Dirty looking workers. No gloves or hair nets. Hair not even pulled back. Lady making burgers continued to ... touch her face. Yuck! I love Wendy's but will not go back to that one ever again. Read more
Cheese burger was hot and good. Fries were cold and soggy. Not what they advertise. Service was friendly. But most of the... tables were dirty and needed cleaned. Floor was also dirty. Read more
We had an excellent lunch. Drive-thru was busy, but the service was good and the food was really good. One of the best locations... I have eaten at. Read more
Pulled into drive thru 25 min prior to closing and was told the system was down and sorry for my inconvenience. Well your... lights and drive thru screen are still lit up. Your employees park in handicap spots without proper license plates or placards. Sorry your system is ?down? and you want to close up a lil early. Read more
Terrible food with terrible service. Unless it's like one of those theme restaurants where they are supposed to be rude to you,... in that case they rock. The show they put on while you wait in drive thru is neat, though, with all the drink tossing andwhatnot! Read more