Reviews for Antonio's Grinders Inc in Springfield, MA
Buyer beware. Don?t even bother ordering on DoorDash from this place. Always forgets something and Antonio?s not DoorDash ever... make it right. Tried to get a pizza and sub today for my dads 1st birthday without him and not only did we never get a pizza butthe manager or whoever was on duty said they were too busy to help and to call DoorDash. Called DoorDash who only gave me arefund and would not go back to get the pizza, I had to figure out a back up plan to serve people. And no this was not my firstbad experience with this place? we had ordered a chicken bacon ranch pizza? the put tomato sauce, bacon, chicken and again toldme nothing they can do call DoorDash? sounds like a lazy way of doing business for an establishment that has been around for solong. Read more
Since the pandemic they are now charging additional 2 dollar tip to the total. 1 slice of pepperoni pizza comes to 7.50. Don?t... waste your time or money. Same mediocre quality at an inflated price. Read more
Good grinders, good selection, good prices & open late. That is why they have been arround for a very long time. Too bad they do... not deliver ( but moste of the better places arround do not do delivery) but if they did I would be ordering a lot more often. Read more
Very disappointed. I ordered a steak n cheese grinder plain, only cheese on it. They sent it with peppers n onions. I call them... n explain that I ordered my grinder with steak n only cheese on it. I had ordered thru delivery express so Antonio's tells me tocall delivery express n sendem back to them that they'll send me what I wanted. Cool, I call delivery express n explain whathappened n they go back to Antonio's. They go back n bring me another grinder. I'm happy as heck cus I really love Antonio'ssteak n cheese grinders. So once they deliver I open it n what do I see, another grinder just like the previous one. I callAntonio's back n tell them they sent me another grinder thats the same as the one they first sent me. The lady tells me that Ineed to be specific when ordering n I told her I couldn't be more specific then I already was. She leaves me on hold for couplemins n tells me that she can give me a refund but I'd need to go thru the delivery express website where I initially orderedfrom. I give up. Smh never ordering from Antonio's again. They don't care to send what the customer orders n when you call themon it n complain they obviously aren't listening cus again, they send what they want. Damn shame cus on a good day their foodsactually good but their customer service sucks balls!! Smh Read more
The bread is amazing! Its flaky on the outside and soft on the inside. The grinders are huge and packed full of your choice of... fillings. We chose a ham and cheese and a chicken parm. They were both loaded and tasty. The chicken parm grinder was deliciousand warm and we added some sprinkle parmesan on it. The ham and cheese may be a classic but add a little crushed red peppers andit's splendid. They have parmesan, salt, pepper, ketchup, and crushed red peppers in the dinning room thats self serve. Greatfor a quick sit down lunch or a grab and go. This would have been a 5 star review but there was a man in the kitchen with allthe ladies(Wednesday Dec 1st at around 1pm), that was yelling and speaking inappropriately. Maybe an owner? I am not sure but itwas definitely a conversation for the backroom not the kitchen/dinning room while everyone can hear and see them. Also the lackof consistency of service. One older lady making the sandwiches is pleasant and attentive and then the lady ringing us up isrude and bothered by the customers she is taking money from. She couldn't pull away from her conversation and eye roll exercisesto retain any of my information as she asked us 3 times if it was "for here? Or to go?" Read more
The employees were nice and hospitable. Our food was ready on time and piping hott! The pizza tasted very good that night and... when we reheated it the following afternoon. ???? Read more
Absolutely the best Grinders in town! They can make any combinations of meats and that?s what we did with ours. Definitely... recommend coming here to hit that spot of wanting a great sub. Also, too it off with fry bread that tastes freshly fried and allaround warmth in your belly! :) Read more
Normally they are great but after tonight I'll never order from them again it was cold but that wasn't my problem my problem was... the taste the pizza tasted liked I was chewing on a clove of garlic Read more