Reviews for Dunkin' in Springfield, MA
Very good it has nice donuts and lots of sugar ????
This is by far the worst Dunkin' Donuts I've ever encountered not only they do 80% of your food wrong they never follow... directions they're always rude they never want to take orders and I've lived in Springfield for almost 11 years now andnothing's changed even if they change the co-workers horrible horrible horrible place you think of buying here think twicebefore you spend your money in there and the drive threw takes them 20 minutes alone to make 1 coffee. Read more
Place was filthy nasty including the bathroom, paper all over showroom floor toilets nasty all the tables in showroom were... nasty not wiped of, manager doesn?t seem to care about cleanliness at all. Read more
Never get my coffee right. Now I don't leave till I try it. Employees are nice about it.
This is the best Dunkin' in the Springfield area. The staff are always pleasant and cheerie first thing in the morning. Great... customer service from the whole staff. Read more
Love dunkin, especially when they have latté specials. My favorite seasonal Donut is the Valentines Brownie Batter Donut.... Friendly staff and rarely a wrong drink. Hate it when the car in front of you orders more than two sandwiches without going in,or trying to order a box of Joe at the speaker... Read more
The employees here are disrespectful, unprofessional and bullies. I went here this morning Nov. 30, 2021. I ordered 2 donuts... and a small peppermint coffee. I was the second one in line of over 10 people that were waiting. Somehow everyone recieved theirorders first then me I was the last one there waiting alone. Then they continued to make coffee for the drive thru. They wouldlook over at me and talk to one another and laugh. I have no idea why they did this. I have never seen them in my life. Iunderstand if I was rude or a Karen but I was polite and said thank you. All i can think of is since I'm an attractive womanwith class the female workers were probably feeling a certain way. Never coming here again. Read more
This is the worst Dunkin? Donuts that I have been to in Springfield mass never will. I go there again due to the fact that they... have very very very disrespectful and rude employees working for them. Need to do something about that. If not, they?re going tokeep on losing customers. Read more