Reviews for Dunkin' in Springfield, MA
No bagels no food then have to wait in line and waste gas because they have nothing basically what a waste of time and gas
Stopped in for a meeting...clean quiet Perfect location on State street
Cheap, fast coffee and breakfast. I only wish it was better quality, but you get what you pay for.
20 min in the drivethru lane,morning is not the time to train someone in the window... my sandwich was cold because it sat so... long . Read more
They have you wait 15 minutes through drive-through to give you the wrong order how can you mess up someone?s order when you?re... looking at a screen they?re too busy speaking Spanish back there I hate this Dunkin? Donuts it?s the worst Dunkin? Donuts in thecity? whoever is the manager here need to do a better job get it together Dunkin? Donuts people don?t understand why you guyswant to $15 an hour to give people the wrong order? I would be so embarrassed to work here? Read more
Something is always broken, unavailable, etc. And if you order ahead in the app and they don?t have what you want, they do... nothing to help you out. They run out of cups, straws, cream and sugar all the time. The latte machine is never working. Read more
Wrong food given to me-charged for stuff I didnt order or want. speaker broken in drive through was told to basically shout my... order i did so multiple times nicely at their request it was made wrong they rolled their eyes were argumentative and bacon wasstill raw second time and bagel was correct-@ that point i left and am boycotting the locations because I did not want to wastefood and time. They said i had to ask for it well toasted or double toasted - I literally YELLED it (politely into their brokenmicrophone) like 3-5 times Read more
Just average. Need to keep up with Starbucks coffees they have a richer taste than DD's. The sandwich was dry and the hash... browns were burnt. A waste of 10.00 bucks every time. Read more