Reviews for Dunkin' in Springfield, MA
The guy at the register in the afternoon was very rude. He was more interested in a website on his phone than waiting on the... customer. People like that shouldn't work there. Read more
Staff at this Dunkin was rude and not trying to help never going to this one again
STAY AWAY!!! We threw the food away after one bite. It's gross, disgusting and inedible!!!
The employees are extremely slow pace. No sure how you get "4 creams and 4 sugars" when I said 3 cream NO sugar, 5 times!
Friendly staff considering it's Massachusetts, but hands down one of the worst coffees I've ever had. Idk how they get "no... sugar" from "7 cream, 7 sugar" but then they wouldn't fix it because of Covid and wouldn't replace the coffee... So total wasteunless you want no sugar and very little cream. Read more
Employee at the drive through was rushing my order and impatient when SHE messed it up. Then had the auditacity to yell at me... when I mentioned she got my order wrong. Real classy folks there. Read more
Went here on a Monday evening, in a rush because my bus was leaving. The girl behind the counter looked like she was the only... one working there. Super cheery, very quick service. Made my night better. Same food as all Dunkins, but I appreciated her. Read more
I went in yesterday to purchase 2)sausage egg and cheese on a Croissant the croissant's were burnt and when i spoke up i got... nothing but Attitude I will never go there again Read more