Reviews for Friendly's in Springfield, MA
Very clean & friendly atmosphere. Waiter was pleasant and accurate with orders. Even got to laugh, while watching & listening to... the manager & waitress interacting and sharing family vacations. Is kid friendly & wheelchair accessible for us disabled. Welove Friendly's and would definitely enjoy this cleanliness and service in our towns location. Read more
Ordered via door dash and entire order was wrong. Ordered a medium ultimate cookies and cream sundae, received a small. Ordered... a medium black raspberry with hot fudge and pineapple sundae, received one scoop of ice cream with no toppings. Ordered chickenquesadillas and did not receive sour cream or salsa. Attempted to call the store multiple times but no one answers thephone. Edit: Friendlys responded to my review (see below) with a website to ?tell us more? which I did a week ago. The websiteasked if I would like to be contacted about my issue I said yes and provided my contact info. Never heard from anyone. I willabsolutely not return to this location. Read more
Only a few of these joints left, but the food is always as delicious as I remember as a kid going there! Great sandwiches and a... solid bargain for the lunch specials, you definitely get your monies worth! Delicious food and friendly service! Fast too whenyou get takeout! Read more
We, a friend family of six, are very nostalgic for Friendlys. We arrived at 3pm on a busy Sunday with a pup in tow so had to put... in a large order for take out. Our order mostly consisted of chicken fingers for full grown adults and we were met with thekindest service. The person taking our order was very apologetic about any wait and also brought out the food to us when it wasready, almost exactly in the amount of time she predicted. The food was shockingly affordable - we paid about 60 for six adults.We think the staff were amazing! Read more
The fried chicken in the wrap was acceptable, but trying to eat the tortilla was like chewing through a Zip-Loc bag. It took... about an hour from when we ordered for the food to arrive (table of 3 and was not busy). However, our server was very kind andapologetic. Read more
Decided to eat here to celebrate good grades! Service was great, friendly staff and quick service. Food was cooked just right... and it didn?t take forever to get it. We also got ice cream and when my daughter accidentally dropped hers when scooting overthe manger, Jenn was so sweet and brought her a new scoop. Plan to come back to celebrate the end of the school year next week!Definitely recommend this Friendly?s and the prices are great for this single momma?s wallet! Read more
This friendly's time and time again can't seem to get any order correct, nor can serve fresh Lettuce without Plastic pieces. I... started choking. These little kids that work there don't care what they serve or how they serve it. So sad for a restaurant thatI grew up on and Loved. Read more
I love the ice cream the Big cup with different flavor that call Jim Dandy and the CLAM CHOWDER& My chicken sandwich was... awesome? This is family restaurant with good prices, high chairs plenty of parking and good service ???? Read more