Reviews for Pizza Works in Springfield, MA
Food is always great..hot and ready to eat soon I get it...I haven't had any problem with this pizza place I'm always... satisfied...and I appreciate them.. Read more
Use to be a good place to order from but recently they have not gotten orders correctly they are over priced and the food isn?t... even that good . I ordered chicken fettuccini Alfredo and they sent me spaghetti with what looks like nothing but planspaghettini after I called and said they sent the wrong order they wanted to charge me 5 dollars for a new delivery of correctpasta I don not recommend. Waste of money . Read more
I just ordered a calzone with no onions and received the order with onions. There are several factors that make this post... worthy: 1. I ordered my çalzone at 11:30 am and received it at 12:15 pm because the driver went to the wrong address (thoughit was printed correctly on the receipt,). 2. The driver, though apologetic, confused my address with another customer andbecause those interactions have been problematic, he had an attitude with me. In fairness to him, once he realized the mistake,he did apologize. ( But didn't offer me the tip back either for his mistake...I am digressing...) 3. I called before the driverarrived and learned that the system had gone down and obviously this is where the unwanted onions became the replacement formushrooms. 4. I called and was told that they would remake the calzone but I explained that I was no longer at work but in myclass and would not have the flexibility to leave class to get my food, so I asked if it might be something I could get latertoday or tomorrow and was told no. The disregard and mishandling of customers made this an awful experience today. The onlyreason this was a 2 and not a 1 star post is because my orders are usually fine. But to not remedy the situation?? I'll waitto see if management will address the above stated issues. Read more
Another place to never order from again. Order Small Grinder (footlong) and Pasta Dinner. $30 for it. When website pices Came to... around $15. Call to ask why so expensive guess they have 5 different menus with different pricing online. And Owner Claimedreceptionist Told me the total Which she did not......Friend Nick that used to work there said was dirty place and girlanswering phones was a drunk So Yea all i gotta say about this trash place. Maybe call girl was to drunk to tell me thetotal...... Business makes mistakes customers pay the price. Read more
DONT WASTE YOUR TIME!!! ordered a 10 piece hot wing got it delivered promptly on time but opened the box to find chicken... tenders with none to almost no sauce. After talking with the phone hostess who informed there's nothing she could do i asked tospeak with the manager who then told me the same thing after some back and forth she agreed to have another one delivered tome...? an hour and a half later because there were "not enough delivery drivers" i live 1/4 mile down the road, mind you when igot this delivered it was only a 20 minute wait but suddenly they were backed up with tons of orders 5 minutes after it got here, I'm sorry but i work in food service and if a customer were to call me completely unsatisfied and with the wrong order theywould be one of the first people i take care of not one of the people at the back of the line. This place is awful please iimplore you don't waste your money or your time with these people!!!! Read more
The perfect pizza.. taste like classical west coast dough . The texture is perfect... With so much flavor. It's such a beautiful... pizza and such a good price I've included a picture of the dough. it's incredible so much flavor. West coast pizza dough is firmthan soft and so good. amazing.. please try this if you miss home. I miss Oregon and it tastes like Oregon. Xoxo Read more
One of the best pizza places in my OPINION. Place is always clean . Plenty of parking . Customer service could use a little work... . But still a 5 star place because of the food Read more
Pizza is ok... But the salads are ?????!!! A grilled chicken salad only comes with lettuce, tomato and chicken!! I had to pay... extra for cheese, croutons and garlic bread... I still didn't even receive any shredded cheese in my salad smh Read more