Reviews for Arby's in Springfield, MO
Food was ok, they messed up my order and were very light on condiments that were an extra charge already.
Initially we had problems with our order, but they promptly fixed it. Food was great, customer service was excellent.
Came through drive though about 10:05PM. Service was prompt. Paid and was given a flat drink with 2 ice cubes in it and told to... wait on fries. Fries took 7 additional minutes and my $11 sandwich was cold to the middle, and the sauce I'd asked for was notin the bag. Saw employees horseplaying at the window while waiting for my drink. I feel these errors were simply out oflaziness of staff. Failure of leadership. Never had an issue until this. Retrain needed. Ticket DT368 Read more
Ordered in the drive-thru and requested horsy sauce and ketchup at the window. Not only did I not get any sauces there were... also no napkins in the bag. Weird way to run a business. Read more
The sandwiches are good. The fries were cold. There was no horsey sauce, which was was ok because they were out. I asked for... ketchup instead but didn?t get any with my meal. The main thing was the employee feelings toward customers. Staff wasunfriendly at the drive up speaker and window. I ordered 8 sandwiches and 4 fries and they acted as if I had the mostcomplicated and enormous order. Asking for napkins got me an eye roll. Read more
I had an automobile accident and my car needed a small repair. I talked to the good people at Arby's let me leave it there in... the parking lot for 3 days while I repaired my vehicle. The employees are super friendly, and food is always good andestablishment is always clean Read more
Good people, good food... no longer has a few things like ham, potato cakes, onion rings, the Italian, a few other things. But... clean, friendly, fast, and fresh! Read more
I absolutely love Arbys, so I go back time and again giving them my business. This is the second time I have attempted to order... this sandwich from this location and after promises from staff on both occasions I am still left with cold food. The cheese onthis pricy Diablo Dare sandwich isn?t even slightly melted, it is completely cold. When I actually get the food I have orderedand paid for it is cold, thrown together, and inconsistent in quality. I know how stressful kitchens can be, but still I hope tosee their consistency and quality improve greatly. Read more