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Reviews for Chick-fil-A in Springfield, MO

Seren Rene 1 year ago
1

I?m really surprised I?m writing this review right now. Normally this is our go-to fast food restaurant. Usually the team... members are extraordinarily pleasant and happy to help. This time a particular employee was not Kaylee a night time supervisorwas extremely rude to me for absolutely no reason. My family and I ordered Just under $50 dollars worth of food which is normalbut this time we ordered a 30 pack of chicken nuggets to try and save a little bit of money. When we got home our order wasshort about 6 nuggets I say about because there was another nugget thing in the box it wasn?t really a normal nugget so Ihonestly wanted to get it replaced as well. I had my receipt and Kaylee answered my call. When I tried to explain what hadhappened to her she asked if I had taken pictures? Never would I have thought to take pictures of missing food that could easilybe faked so I didn?t think that would be an effective way of proving I was missing food. She started off refusing to help mebecause I had already served my children some of the food since I made them wait till we got home to eat anyways and they werehungry, the food was also getting cold. I then asked her to speak to her manager which she replied I am the manager. So I askedto speak to someone else, she told me to hold on then came back and said, ?If that really did happen I can?t replace the fullmeal, I can only get you a 8 or a 12 piece meal.? I told her only the 6 we?re really necessary but why is she questioning mewhen it comes to an order they made a mistake on? She did apologize after that but never before for the mistake she was rude theentire time. I was told I could come back and get the 6 piece but I didn?t bother. McDonald?s doesn?t question they?re guestswhen there?s an order mess up I wouldn?t assume they would either especially with a receipt. They?ve lost my business. Read more

Maranda Davis 1 year ago
5

I met my mom here for lunch today while she was watching my toddler niece and infant nephew. The food was fast, fresh and... exactly what we'd hoped for, and the staff were all very friendly and helpful. A special shout-out to Blake! He made sure we hadwhat we needed during our lunch, including things we didn't think of (like a cup of hot water to warm my nephew's bottle). Read more

Madison Morgan 1 year ago
5

Amazing service. Even better than some nice sit-down restaurants! The line always moves quickly, and the staff is extremely... helpful and friendly. They came to our table several times to offer refills and throw things away for us. They even broughtmints to our table! They also work hard to keep everything nice and clean. Read more

Kabri Bureskeke 1 year ago
5

Delicious, hot, succulent chicken. Hot crispy salty fries. Supreme kind service and fast To bring your meal to your Beautiful... table and loving environment and the clean floors and walls just light me up like the Fourth of July. The Chick-fil-A sauce isphenomenal and delicious it bubbles on my tongue.This Location is very Clean and we?ll kept. Read more

Lisa Adams 1 year ago
5

This is by far our favorite Chick Fila location. The owner/operators are extremely friendly and truly care about their customers... and employees. The food speaks for itself?ahhmazzinng. The store is always clean and tidy. The employees are super friendly andattentive and always greet us with a smile. We?ve always had great service and will continue to return! Read more

Nicole Coffman 1 year ago
5

The Chic-fil-A on Sunshine always has it together. They always remember your sauce, your napkins, and they just overall do not... fail to deliver excellent service over all categories. I visit this location weekly. Read more

Pressha Adams 1 year ago
1

Constantly an issue that I?m not getting what I?m paying for. At this point will be driving further for a different location or... going elsewhere for my needs. As someone who comes here 6 days a week for drinks you?d think I wouldn?t get half filled drinks,fries or even soups that seem to be all juice no noodle. Read more

Daniel Lane 2 years ago
5

As with pretty much all Chik-fil-As I've been too, service was really great. The food was fresh and tasty. The parking lot at... this location can be kind of crazy at times and the line for the drive thru often spills into the road and blocks traffic. Theyhave recently made some changes that has made it better but has not eliminated the issue. Read more