Reviews for Panera Bread in Springfield, MO
I love the healthy options that Panera offers. The food is really good and most of the time is ready when they say it will be. ... Over all a really good place to get some quality food. Accuracy, however, is not their strong point. I travel quite a bitand Panera is one of my go to places to eat but I have found that getting exactly what you order is often a problem. Good helpis hard to find right now particularly in food service so I am not going to bash them to hard on this. I would just warneveryone to check your to go order before you leave the restaurant because there is about a 50/50 chance it will be wrong. Nothorribly wrong like the completely wrong item but say you order a breakfast sandwich and choose your egg to be scrambled asopposed to over easy, you may get scrambled, your may get over easy or you may get both. And sometimes, just no egg at all. Icould give lots of examples but given the current employment environment I don?t see things changing for the better anytimesoon. They are always very nice and quick to correct the error and the food is just so good. They were not this waypre-pandemic so I blame it squarely on the difficulty of finding good help now days. As far as everything else goes I wouldgive them 4 and 5 stars. Read more
I am a doordash delivery driver and I frequent this location all the time and they're very good about getting their orders out... and everything being in 100% accuracy always have good attitudes behind the counter definitely recommend this location Read more
The restaurant was clean, the people serving were happy and cheerful. The food was hot and delicious! Great for breakfast.
I like some of the food, but it is ridiculous that they still have no gluten free options. It's also soooo expensive for what... you get! I can only eat here once in a blue moon. I used to visit here regularly when a friend and I both had the sip deal forcoffee and tea, and we would meet between classes once per week to do homework and chat...but unless I have a regular plan likethat, this place is too rich for me! Read more
Member of the sip club it's worth it if you frequent Panera or live close enough to get a free drink every 3 hours (11$ monthly... membership) the chicken sandwich is amazing but the soups taste like dishwater Read more
???? super disappointed with consistently awful customer service. Paid $7 for a breakfast that they told me I was wrong about.... That I get every time I come to Panera. This isn?t my first negative experience but its just a cruddy way to start a morningwith the wrong meal they won?t fix. Read more
I've been coming to this location since it was built and I've mostly always had great experiences, but for the past year this... location has become the worst Panera in Springfield. At least every third time I go, my order is wrong, and so far this is themost embarrassing flop. I ordered a you-pick-two and received my salad but instead of receiving half a tuna salad sandwich, Iliterally just got bread and a couple chicken breast slices. I'm curious how this was quality checked, as it indicated it was.I'm tired of calling in constantly to receive a credit or to redo my order and instead I figured I'd leave this review and moveon. I wish this location was as good as it used to be. Read more
Very disappointed in this Panera Bread location. Normally love everything they make so I was excited to try the new Chicken... Signature Take sandwich. I get there right at lunch beginning to get it fresh. When I ordered it the cashier walked a few feetaway to ask if they have the sandwich and I hear someone tell her no, they are still frozen. She returned and states they areout of the sandwich. Out of both the signature and spicy. She didn?t realize I overheard that they weren?t out- but frozen bcthey aren?t ready for lunch. . So you have 2 brand new items MANAGEMENT, but you run your restaurant so poorly that you don?thave your menu ready for lunch?? I ordered a small item and left. They lost a large order bc I was buying for the office. Ialso didn?t tip. Unexceptionable management. Your employees loose out on tips and the public gets angry at them when you don?thave your menu ready! Read more