Reviews for Riad in Springfield, MO
Ordered from the Mr Beast app. The food was ready on time, but I walked into an empty restaurant with a girl standing behind the... bar. She was on speaker phone with a man who was either doing math homework or adding up tips. Regardless she sits my order onthe bar and barely look at me. I asked her if everything was there. She shoots me an annoyed look. I left and my order isn'tright at all. What a terrible first experience. Will be my last. If you're looking for a dirty place with horrible costumerservice, run, don't walk to Riad. Posting pics of the 3 burgers I ordered and the 3 burgers I received. Read more
Consistently delicious gyros and yet another excellent experience! I accidentally left my purse there last night and the owner... came in outside of their hours of operation to make sure that it was returned to me this morning. You can't beat that level ofcustomer service! I will definitely be returning soon! Read more
Came to see the Arthur Duncan Jazz Trio!!! The Music, Food, and Drinks were Absolutely Outstanding!!!! ???? Try the Greek... platter and the Green Pineapple drink! Good selection of beers too!!! Relaxing ???? Yes, I meant the Arabic platter!!! Thedrinks ???? were awesome...lol Read more
Have eaten here a few times, always get the Gryo. Going to try kebabs next time, here is a gyro meal with baklava. Meat is very... good quality, baklava very well made. I've eaten alot I'd know. ???? Read more
This place has the worst customer service in the city of Springfield. And I’m not saying this because I’ve had one bad... experience, I’ve had multiple. But I still gave them benefit of Doubt. They food is mediocre. The service is absolutelyhorrible. They literally pick up your calls and hang up. This has happened more then 5 times. Idk why this place even has aphone number , they don’t answer the phone or ignore your call. Edit to respond to the owner’s response: Sean, yousuggested I ordered off of your online website: 417riad.com and I did. Upon arrival, the blonde waitress did not inform me myorder was correct. I had to check the bag to ensure it was complete and when I did, I found the kids cheese pizza that I orderedfor my son was not included. I asked her why it wasn’t and she stated ‘we don’t have cheese pizza’. She didn’t offer asubstitution or even a refund. When I asked her how can I get my money back her response was ‘I don’t know’. That’s whenI told her, her attitude was poor, in which she told me to leave the restaurant. My wife had to come in to ask how our order wasgoing to be resolved and she took my wife’s number down and said she would have Sean (the owner) contact her. In no way didordering online make my experience easier and this is absolutely ridiculous service. I would like a full refund for my order. Read more
I put in an order through Uber eats that was over $100. I received these fries with no crab dip although that is how they were... described on the menu on the app. I paid eight dollars for about a half order of fries with some seasoning on it. No tzatziki onthe Greek burger pizza looks uncooked. And the girl I talked to On the phone was very rude. Read more
The appetizers of dolmathes and felafel were really good, could have used a little more babaganoush to go with them. Dolmathes... were very tasty and fresh, but small. Ring of fire could have been sooo much hotter. There were a few jalapeños on the gyrothat made it kind of spicy. The regular gyro was very good. We enjoyed the grilled/rotisserie meat. Garlic fries were made withgarlic powder, I was hoping for some minced or chopped garlic, but they were still good. The sweet potato fries extra crispywere da bomb. Overall Riad was really good and we’ll be back. Read more
Rarely do I take the time to give a bad review, but the manager tonight is as competent as a submarine with doors. Our order was... missing items and some of our food was burnt to a point it was inedible. We called and informed "management" and instead ofbeing helpful or empathetic to the situation, he had the audacity to argue with us. A single shoe would have a betterpersonality and competency as this dude. Horrible customer service. Read more