Reviews for Carvel in Springfield, NJ
1hr before closing and they close the account from door dash. Upsetting. Always look forward to ice-cream from there. Guess I'll... find something better. Read more
Love their ice cream
I went on Sun 8/14 after lunch with my grandkids 9 and 6 yrs old. The person in charge smelled horrible to the point that my 9... yr old gd got nauseous. We had to leave Inmediately. The whole area had this unbeareable odor. Please take into account that icecream is food and hygiene of the staff cannot be overlooked. Will never go back. Read more
The manager not sure of his name! Is awesome. Great customer service skills. Thank you!
Worst customer service ever. Had to wait a day & call back to speak to cake decorator just to order a cake. When you call, your... lucky if someone even answers the phone, usually get a voice mailbox that's full, so you go round and round, get no where &they're rude on top of everything- why do you people even own a business? Read more
They read my mind and exceeded my expectations for the birthday ice cream cake. Staff is super friendly and helpful.
Went to carvel this evening. We walked in the store, there were no customer's, and 3 employees standing by the Moe's counter. ... One female was behind the counter, and a Male and female on the customer side. The female had her hand going up her back, underher shirt. The Moe's person called out to the back, and 2 people came out. One of the females approached us with a scowl, andasked if we needed help. She then ran her hand up her nose twice. I waited a bit, and asked if she was going to wash herhands. She gave me a nasty look, and went to wash her hands. At this point we were so disgusted by the whole experience thatwe walked out. I suggest you protect yourself, and go elsewhere. Read more
Very rude service & Guy from Moes was very rude