Reviews for Five Guys in Springfield, NJ
Slow on preparation not the amount of fries as usual! Peanuts delicious!
Good food, prices and service! Great location to take the 80 bus too!
Place is horrible I ordered a burger with onions and mushrooms they gave me everything but patties Why go to a burger place and... they forget to give you the burger will never go here again I suggest everyone just drive 5mins more down 22 better spot downthe road Read more
Second time in 1 week that a simple order has taken over 30 mins. 3pm on a Saturday with less than half the tables filled should... not take 30 mins (still waiting as I write this review). Nothing is coming out of the kitchen. If you are in a hurry or on lunchbreak find another location Read more
Things can add up fast, but at least the quality is there. The thing to be aware of at any Five Guys is that when you order a... 'burger' it's automatically a double, unless you tell them that you want a 'small', which is their code for a 'single'patty. If you can, before you go know the kinds of toppings you want so you can help expedite your ordering process and not bethe kind of customer who just blankly stares at the menu and says uhh, and I'll take some onions on that, no, wait a minute,make that sauteed onions, and umm katchup, and, ummm pickles, uhhhh . . .'. You get the gist here, right? Speaking of toppings,I love bacon, and love my burgers with bacon, but I've changed my mind on ordering bacon from Five Guys, or any fast food burgerjoint for that matter. What Five Guys, and most every other burger joint does, is they deep fry the bacon to cook it. Doing thisdestroys the bacon and its flavor as most places overcook the bacon with the method. It's just not worth the additional pricefor the bacon because the flavor and the texture just isn't there for the additional fee. Oh yeah, I find that the fries justaren't cooked enough for my liking and i always as for 'extra well done' on the fries so that they eventually end up crispy whenI get them. Am I the only one who is bummed that they no longer have 'coffee' flavored shakes? Maybe I was the only oneordering them, but I do miss those. Read more
I had ordered online and the wait time was supposed to be about 30 minutes from ordering and it would take me about 20 to get... there. I received another notification that it was already ready on my drive over. Upon arriving, I was told my food was stillon the grill. I didn't expect to be waiting 45 minutes for a hot dog while I watched several other orders go ahead of me; oneonline order and several in person orders, including someone who had an order issue and added to her order. I understand beingshort staffed but this was ridiculous as I watched other orders go ahead of me. Only one employee checked in with me a few times while I was practically ignored by the other who was operating the grill. I have never had to wait so long for my food,had I known the wait time would be that long, I would have gone somewhere else. It's super disappointing because I do liketheir food but the insane wait time and way they go through orders was not worth it. Read more
I understand businesses are short staffed but I placed an online order when I was about 10 minutes away. I got there exactly at... the time it said my order would be ready. I know it normally takes a little bit longer...but not 43 minutes longer...this wasjust for 2 burgers. My web order should have gone ahead of customers who hadn't even ordered yet while I was in the storewaiting. However they received their orders before mine. The way the in person and online orders are processed was extremelypoorly managed, this aside from the staffing shortage which was visibly noticed. My experiences with Five Guys has beenbecoming noticably worse and worse, not specific to this location...all of them overall. It will definitely make me reconsiderordering in the future. Read more
Huge regular cheeseburger.. Next time I need to get the smaller version. Very tasty. However $40 bucks for 2 with 2 fries and 2... sodas. A bit much for fast food. Read more