Reviews for O'Charley's Restaurant & Bar in Springfield, TN

Food was good, the best item was the meatball appetizer. The individual that seated us was slightly rude and our server looked... like they wanted to be elsewhere. Our server was very polite and respectful without hounding us to leave. Overall a verypleasant lunch Read more

Ordered burger fries kids ordered grilled cheese worst burger I?ve ever had. Grill cheese and fries was cold. The wait for food... was to long. There quality of food isn?t what it use to be. There rolls aren?t the same either. The waitress was good she keptdrinks coming. Read more

Great people, salad had hard lettuce stems mixed in. Steak was tough, got tired eating it. Waitress, Brooke, was great. Manager... was very concerned. Portions were decent. Drinks were good. Read more

The service was outstanding. Chicken tenders are OK, not great. My broccoli was good, but my son's was way undercooked. Pizza... was good. The kid's menu seemed pretty good overall. Salads are good. My sirloin steak was one of the worst I've ever had. Italmost seemed like it was microwaved of something. The bread is good. Not sure we will come back. Read more

We were in Springfield for a mens conference at city of faith church and stopped in to eat. The service was horrible I had to... sit at the bar for service. The bartender was very good with service. He deserves a kudos and a raise. You really need to get anew crew of servers/ waiter/waitresses. Read more

Let's just say this place is beyond nasty it's filthy, check the photos of the mold in the ceiling vents?? The service is very... poor..I tipped, because the girl was new only there for two weeks. In none of this mess falls on her. I asked for a well donesteak. I recieved a very pink steak (waiter informed me showed them). I recieved Cole slaw with some sort of meat in it! Afterasking was it pork or beef..I learned the slaw wasn't supposed to have meat! What the heck is it then? I tasted the slaw (yuck)!!!! Then I was told the young lady in the photo whom I have a video of name is Riley! She was standing on the line eating foodfrom a plate, that appears to be a customers before bringing the order out!! She is very nasty! This is very disturbing!!!!Corporate will be getting involved! I'm going high up as I can here, because I don't know what the heck was in that slaw, and IDO NOT eat pork NOR seafood!!!!!!!! Josh the manager informed me he called the general manager (who was off) about what wasgoing on. He did apologize, and agree that my service was horrible from the beginning and wished they would've gotten himinvolved. We sat at our table over 15 minutes, without being greeted. He did correct my steak! But who expects such horribleexperience man what the heck ! I hate that I even paid for anything they didn't deserve a penny for this trifiline food. Myhusband steak was also , undercooked ! Read more

Five tables were seated when we were seated. All had their food, or were finished eating and waiting for their check. We... ordered the O'Charley's Famous Chicken tenders with fries and the Bacon Cheddar burger. It took over 20 minutes to get ourmeals. The plates were very hot from where they sat under the heating element to keep the food hot until it was carried to thetable. The plate was hotter than the food. The tenders were stringy and tough. We ordered BBQ sauce, but honey mustard. We askedfor the BBQ sauce. It took 11 minutes for the waiter to bring it. He was in the other dining area on the phone. That is alsowhat he was doing when I got up to check on our order after 20 minutes of waiting. Read more

Steak waaaaaay under cooked. My cajun chicken pasta was just chopped up lunch meat added into the pasta. It wasn't the normal... chicken. The rolls looked like they had been dropped on the floor as they had trash on them. We returned everything and left. Read more